Idea posted: July 2013

Institutions: University of North Carolina Kenan-Flagler Business School   

The type and amount of information collected by organizations today is on a scale never seen before. This explosion in the volume of data received through sources such as social…

Idea posted: July 2013

Institutions: EMC    Cranfield University School of Management   

By digitizing many business processes, organizations have begun to automate operations and how they interact with customers and suppliers. As a consequence, more and more aspects of our working lives…

Idea posted: July 2013

Institutions: IESE Business School   

There is a hotel in Japan — Houshi Ryokan — that has been run by the same family for approximately 1,300 years. Forty generations have managed to maintain control of…

Idea posted: July 2013

Institutions: Kenexa High Performance Institute    NUS Business School    University of Central Florida    University of Minnesota    University of St. Thomas   

“Excessive, shameful, soaring…” these are just some of the words used by the media when discussing executive compensation. Over the past two decades in particular, CEO compensation has increased exponentially,…

Idea posted: July 2013

Institutions: IE Business School   

The term “tribalism” was coined by sociologist Michel Maffesoli in the 1980s to explain a shift in Western society from one built around the individual to a world populated by…

Idea posted: July 2013

Institutions: HEC Paris   

Business environments evolve quickly and constantly, and changes in technologies, demand or regulation often lead to the development of new products and services. But what determines the quality of these…

Idea posted: July 2013

Institutions: INSEAD   

The story of Nelson Mandela is a remarkable illustration of forgiveness. In the face of fierce opposition from most members of the ANC, Mandela reached out to his former enemies…

Idea posted: July 2013

Institutions: Columbia Business School    Duke University Fuqua School of Business   

For many strategic decisions such as product development or market expansion, retailers have access to sophisticated information on which to base these decisions. When it comes to customer service, however,…

Idea posted: July 2013

Institutions: HEC Paris   

Developing deeper awareness of our own prejudices is often cited as the solution to racism. Recent research, however, suggests it’s just the first step. In a pilot study conducted at…