Reusable Grocery Bags: How Green Customers Help the Environment-and Your Business

Idea posted: August 2015

Institutions: Harvard Business School    Duke University Fuqua School of Business   

When people do good things, they reward themselves. This is the conclusion of a number of previous studies into the psychology of doing good deeds. Two researchers from Harvard Business…

  READ MORE   PIN TO MY IDEAS Idea #542

The Unexpected Impact of Click and Collect Retail Programs

Idea posted: July 2015

Institutions: Tuck School of Business    Kellogg School of Management   

A website today is indispensable for any retail operation, no matter how small. The Internet is an integral part of the shopping experience. Not every online retail experience is the…

  READ MORE   PIN TO MY IDEAS Idea #527

When Showrooms Help Online Companies

Idea posted: August 2014

Institutions: The Wharton School of the University of Pennsylvania    Tuck School of Business    Kellogg School of Management   

As more and more people prefer to shop online, an online presence is almost a requirement for just about any kind of bricks-and-mortar company from any kind of industry. Some…

  READ MORE   PIN TO MY IDEAS Idea #434

How to Win a Price War

Idea posted: June 2014

Institutions: Rotterdam School of Management, Erasmus University    Cranfield University School of Management   

Competing aggressively and repeatedly on price can threaten the future of companies. The losers of price wars have been known to go out of business, and the survivors to suffer…

  READ MORE   PIN TO MY IDEAS Idea #403

Fast Fashion Retailing – Transforming Operations Management

Idea posted: August 2013

Institutions: IESE Business School    UCLA Anderson School of Management   

The apparel industry (which includes clothing, footwear, accessories, etc.) is one of the world’s largest, due partly to the relatively low barriers to entry. According to Euromonitor International, there were…

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How Checkout Lines Affect Consumer Purchases

Idea posted: July 2013

Institutions: Columbia Business School    Duke University Fuqua School of Business   

For many strategic decisions such as product development or market expansion, retailers have access to sophisticated information on which to base these decisions. When it comes to customer service, however,…

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Embedding CSR and Sustainability: Marks & Spencer

Idea posted: January 2013

Institutions: Cranfield University School of Management   

Sustainable business practices are in the spotlight more than ever before, as awareness of the environmental and economic aspects to resource management keeps increasing. It’s changing the way businesses work…

  READ MORE   PIN TO MY IDEAS Idea #039