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Search Results for Subject 'emotional intelligence':

40 result(s) found
Prosocial Managers May Put Employee Interests Above the Company’s

Idea posted: October 2023

Institutions: Columbia Business School   

While the impact on employee behaviour of prosocial preferences the desire to care about others and avoid harming them is well-documented, little research has been conducted on the impact of…

  READ MORE   PIN TO MY IDEAS Idea #862
Photo by Olia Danilevich on Pexels
Photo by Olia Danilevich on Pexels
Conversations Don’t End When We Want Them To

Idea posted: November 2021

Institutions: Harvard University    The Wharton School of the University of Pennsylvania   

As human beings, we are spectacular at pulling off all the complicated tasks it takes to have a conversation. The one conversation challenge we have not mastered is coordinating the end…

  READ MORE   PIN TO MY IDEAS Idea #805
The Future of Work Calls for Human-Centric Leadership

Idea posted: March 2019

Institutions: Henley Centre for Leadership    Henley Business School    Deutsche Telekom    Detecon International   

The workplace of tomorrow, according to a study of work in 2028, will be characterized by ubiquitous digitisation, disorientation in the face of constantly changing technology, and the continuous erosion…

  READ MORE   PIN TO MY IDEAS Idea #734
The Emotional Challenge of Customer Service

Idea posted: January 2019

Institutions: Sheffield Hallam University    Australian Catholic University   

Emotional Intelligence is the ability to recognize how emotions can affect your behaviour and thoughts, and the behaviour and thoughts of others, and given this awareness, helps you regulate your…

  READ MORE   PIN TO MY IDEAS Idea #726
Why Emotional Intelligence in Business Is Difficult

Idea posted: January 2019

Institutions: RocheMartin Institute    Australian Catholic University    Dublin Institute of Technology   

Although the concept of emotional intelligence (EI) is widely accepted, there is no single accepted way to define EI and measure it in people. One recent metric that has emerged…

  READ MORE   PIN TO MY IDEAS Idea #724
Can Leaders Be Too Smart?

Idea posted: March 2018

Institutions: University of Lausanne    The Wharton School of the University of Pennsylvania    University of California Davis Graduate School of Management   

In general, previous research shows a linear relationship between intelligence and perceived leadership effectiveness, with the line heading steadily northeast (the more intelligent, the higher your actual and perceived leadership capabilities).…

  READ MORE   PIN TO MY IDEAS Idea #696
Reading Group Emotions Is Key to Transformational Leadership

Idea posted: June 2017

Institutions: University of Michigan Ross School of Business    Vanderbilt University Owen Graduate School of Management   

Being aware and attending to the emotions of others is recognized as one of the key skills of today’s transformational leaders — leaders who inspire and engage their people. However,…

  READ MORE   PIN TO MY IDEAS Idea #656
How Emotional Intelligence Leads to Effective ‘Human’ Leaders

Idea posted: May 2017

Institutions: Ashridge Executive Education, Hult International Business School   

People who are considered for positions of leadership have proven their intelligence and competence, have acquired the experience required for the job, and often display a sense of authority and…

  READ MORE   PIN TO MY IDEAS Idea #647
How Mindfulness Helps Service Employees Regulate Their Emotions

Idea posted: January 2017

Institutions: Maastricht University    University of Amsterdam    Ghent University   

While more and more attention is being paid to making work more meaningful, the fact is that for many employees, notably those dealing directly with often-difficult customers, work can take…

  READ MORE   PIN TO MY IDEAS Idea #642

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