Idea posted: January 2017

Institutions: Maastricht University    University of Amsterdam    Ghent University   

While more and more attention is being paid to making work more meaningful, the fact is that for many employees, notably those dealing directly with often-difficult customers, work can take…

Idea posted: January 2016

Institutions: Emory University Goizueta Business School    University of Miami Miller School of Medicine    The Wharton School of the University of Pennsylvania    University of Arkansas for Medical Sciences   

Michael Porter gave us a process for strategy development. It was a very cognitive process (i.e., using conscious mental activities such as thinking, understanding, learning, remembering) that followed prescribed steps:…

Idea posted: April 2015

Institutions: Cornell University    University of California Berkeley Haas School of Business    Washington University Olin Business School    Vanderbilt University   

Conventional wisdom has it that diversity helps creativity, in that people in homogenous groups are similar to one another with similar ideas and therefore less divergent thinking occurs. Also most…

Idea posted: July 2014

Institutions: INSEAD   

When envy pervades a company — when employees and managers for one reason or another focus more on competing against each other instead of the company’s marketplace competitors — the…

Idea posted: July 2014

Institutions: The Wharton School of the University of Pennsylvania    George Mason University   

Love is not a word often found in management literature, although the consensus now recognizes the power of emotions in motivating (or demotivating) people. Daniel Goleman and others have popularized…

Idea posted: June 2014

Institutions: Carnegie Mellon University    University of California, Riverside    Seoul National University   

Research in recent years has consistently shown emotional intelligence (EI) to be a key determinant of performance for leaders and employees. Broadly defined as a set of competencies for identifying,…

Idea posted: April 2014

Institutions: London Business School   

If you could eavesdrop on your employees’ conversations, what do you think they would be saying about you? Or if you look back over your own career, considering the good…

Idea posted: March 2014

Institutions: China Europe International Business School (CEIBS)   

Being able to make the right decisions at the right time is a crucial part of leadership. Too often, however, lack of a proactive attitude gets in the way, causing…

Idea posted: February 2014

Institutions: Case Western Reserve University    Boston University Questrom School of Business    Tel Aviv University    University of Michigan Ross School of Business   

Virtuous organizations are organizations that create an environment in which everyone works for the good of all: employees, customers and the community. There will be challenges and setbacks, however, and…