Idea posted: March 2023

Institutions: Simon Fraser University, Beedie School of Business    University College London   

How does one listen well? The answer—as revealed in an exhaustive review of the listening research published between 2000 and 2021—is often built on the speaker’s perception. For example, some…

Idea posted: November 2022

Institutions: Duke University Fuqua School of Business    Utrecht University   

When we find ourselves in social situations that are unfamiliar, unsettling, or confusing, our tendency is not to react immediately, but rather to take a moment and think about what…

Idea posted: March 2019

Institutions: Ashridge Executive Education, Hult International Business School   

Despite the focus by managers and thought leaders on the power of employee engagement to improve individual and organizational results, the world of business seems to continue to be befuddled…

Idea posted: January 2019

Institutions: Cornerstone OnDemand    Kellogg School of Management   

While a great deal of attention has been paid to the performance and cost advantages of hiring superstars, less attention is paid to employees at the other end of the…

Idea posted: December 2018

Institutions: King's College London    Freie Universität Berlin   

Can organizations of vastly different sizes collaborate effectively? An intriguing case study based on 25 interviews with the actors involved offers a sobering answer: perhaps, but it will be a…

Idea posted: November 2017

Institutions: Rotterdam School of Management, Erasmus University    University College London   

Friendship in the workplace can be a positive factor as friendly colleagues collaborate harmoniously, share information easily and support each other’s work.  On the negative side, friendships can also lead…

Idea posted: November 2016

Institutions: University of Toronto Rotman School of Management    Institute for Management & Innovation at the University of Toronto Mississauga   

All of us belong to certain social groups in society. Our ‘social identities’ are based on these groups, which can involve gender, nationality, profession, heritage, political affiliation, hobby or family…

Idea posted: February 2016

Institutions: IE Business School    Columbia Business School    Emory University Goizueta Business School    China Europe International Business School (CEIBS)    Rotterdam School of Management, Erasmus University    Utrecht University   

People react differently to decisions based on what they perceive was the fairness of the outcome as well as the fairness of the process — and whether or not they…

Idea posted: October 2015

Institutions: DePaul University Driehaus College of Business    Queens University School of Business    Ball State University Miller College of Business   

Employee victimization continues to be a problem in the workplace. New research reveals how through their job performance victims themselves may be unwittingly motivating their tormentors. In any group, there…