The Cost of Rudeness and Incivility at Work

Idea posted: April 2013

Institutions: Thunderbird School of Global Management   

"One-half of all employees reported being on the receiving end of rudeness at least once a week — compared to only one-quarter 1998." Christine Pearson of Thunderbird and Christine Porath…

  READ MORE   PIN TO MY IDEAS Idea #119

Ethics and Conflict Resolution in Chinese Firms

Idea posted: February 2013

Institutions: Henley Business School    Zhejiang University School of Management   

In traditional Chinese Confucian culture, an emphasis is placed on the development, maintenance, and exploitation of social networks, which depend on reciprocity, integrity, and the highest individual ethical standards. In…

  READ MORE   PIN TO MY IDEAS Idea #025

Leadership to Reconcile Team Diversity or Conflict

Idea posted: January 2013

Institutions: The Wharton School of the University of Pennsylvania    Washington University Olin Business School    Drexel University LeBow College of Business    Nanyang Business School    PepsiCo Inc   

Both conflict and leadership influence the way ‘values diversity’ moderates team effectiveness. Leaders who are more oriented toward task-focused leadership create a strong situation that restricts team members from expressing…

  READ MORE   PIN TO MY IDEAS Idea #042

Being an Empathic Leader

Idea posted: January 2013

Institutions: California State University    Center for Creative Leadership (CCL®)    China Europe International Business School (CEIBS)   

We know that companies need to start moving away from traditional strategies for management development, and consider the skills required to improve chances of success. Leading executive education specialists have…

  READ MORE   PIN TO MY IDEAS Idea #041

Leadership Dyads: Beauty, Disaster, and the Big Five

Idea posted: January 2013

Institutions: IMD   

In 2003 the Space Shuttle Columbia disintegrated as it attempted to re-enter the Earth’s atmosphere. The disaster was found to have been caused by a piece of foam insulation that…

  READ MORE   PIN TO MY IDEAS Idea #068

Make Your Enemies Your Allies

Idea posted: January 2013

Institutions: Kellogg School of Management   

Rivalries in the workplace can be destructive to both personal career growth and group success. Many attempts to reverse rivalries fail because of the complex way emotion and reason operate…

  READ MORE   PIN TO MY IDEAS Idea #056