Idea posted: March 2015

Institutions: Pennsylvania State University Smeal College of Business    Cornell University    Harvard Business School   

Why don’t many employees say something when they see something wrong in the workplace, or when they are unfairly attacked by their boss? Why do they sit silent in meetings…

Idea posted: March 2015

Institutions: University of St. Gallen   

Public sector organizations are multirational organizations. They do not fall under a single rationality archetype — for example, they are not uniquely political organizations or economic organizations or legal organizations,…

Idea posted: March 2015

Institutions: New York University Stern School of Business    SIM University   

Why do employees choose to stay silent instead of reporting a problem, expressing their differing opinion or offering suggestions? Past research has examined this issue from a variety of perspectives,…

Idea posted: February 2015

Institutions: Carnegie Mellon University    University of Virginia Darden Business School    UCLA Anderson School of Management    University of Miami School of Business Administration    Melbourne Business School-Mt Eliza Executive Education   

Workplace conflicts are, unfortunately, a common and difficult problem for managers. The traditional approach to resolving conflict is to examine the content of the conflict: what are you fighting about,…

Idea posted: February 2015

Institutions: Ohio State University Fisher College of Business    University of Georgia Terry College of Business    Missouri State University    Shanghai University of Finance and Economics   

Abusive behaviour from bosses, what researchers call ‘downward hostility’, has a negative psychological effect on employees, undermining job satisfaction and the commitment to the employee. Such hostility also causes psychological…

Idea posted: February 2015

Institutions: Kellogg School of Management   

In most hierarchies, power is malleable, which means that it can change. A leader at the top can lose his or her power, and be replaced by subordinates who have,…

Idea posted: December 2013

Institutions: IESE Business School    Université de Montréal   

January 2008 to April 2011 was a shocking time for France Telecom, when more than 60 employees committed suicide — a large number leaving behind notes blaming stress and misery…

Idea posted: August 2013

Institutions: Pennsylvania State University    University of Central Florida    University of Maryland Robert H. Smith School of Business    University of Michigan Ross School of Business   

Blowing the whistle on internal wrongdoing can be a risky endeavour. What if nothing happens and you’re now branded a fink? What if there’s retaliation from your boss or even…

Idea posted: May 2013

Institutions: NUS Business School   

In a survey by Staples, Inc. in 2010, three out of four respondents admitted to ‘office-chair envy’ - that is, coveting a co-worker’s office chair. It may sound laughable, but…