Idea posted: October 2013

Institutions: IE Business School    Rouen Business School   

International assignments are generally viewed as a positive thing to do, something to aspire to, and given today’s more globalised world, this kind of experience should hasten your progress up…

Idea posted: October 2013

Institutions: University of St. Gallen    Goethe University Frankfurt    New York University Stern School of Business   

Customers are considered a firm’s most important asset, and acquiring and retaining them is a vital concern for managers. But how exactly do managers make customer management decisions? According to…

Idea posted: October 2013

Institutions: Saïd Business School, University of Oxford   

Survey data from 2011 suggests investment consultants are hired by more than 90 per cent of retirement plan sponsors and that they advise on institutional assets of more than $13…

Idea posted: October 2013

Institutions: Accenture Institute for High Performance    China Europe International Business School (CEIBS)   

Imagine a cellist, taking on different roles depending on whether he/she is playing with a quartet, a chamber orchestra, or a full orchestra. Today’s leaders are not dissimilar; they come…

Idea posted: October 2013

Institutions: INSEAD    The Wharton School of the University of Pennsylvania   

Sunk cost bias has been blamed for everything from disastrous military campaigns to over-budget public works and is widely acknowledged as a serious obstacle to effective decision-making. Defined as the…

Idea posted: September 2013

Institutions: University of Toronto Rotman School of Management    Yale University   

Emotional intelligence — the awareness and understanding of emotions — has a variety of workplace applications and benefits. Leaders who perceive and relate to the emotions of those they direct…

Idea posted: September 2013

Institutions: Columbia Business School    Harvard Business School   

Most leaders now recognize (at least theoretically if not always in practice) the ineffectiveness of the old school top-down, command-and-control leadership style. The knowledge worker of the information age is…

Idea posted: July 2013

Institutions: Rotterdam School of Management, Erasmus University   

In making decisions, people are susceptible to the influence of those in their ‘in-group’, who commonly include others of the same age, sex, ethnicity or religion, as well as friends,…

Idea posted: July 2013

Institutions: MIT Sloan School of Management   

What can statistics and data-based analyses reveal to us about meetings that are effective (leading to consensus and decision-making) and efficient (goals achieved in optimal time)? Because the science of…