Idea posted: July 2013

Institutions: Columbia Business School    Duke University Fuqua School of Business   

For many strategic decisions such as product development or market expansion, retailers have access to sophisticated information on which to base these decisions. When it comes to customer service, however,…

Idea posted: July 2013

Institutions: HEC Paris   

Developing deeper awareness of our own prejudices is often cited as the solution to racism. Recent research, however, suggests it’s just the first step. In a pilot study conducted at…

Idea posted: July 2013

Institutions: Maastricht School of Management   

The greying of the post-war baby boom generation and increasing life expectancy are threatening the financial sustainability of pensions systems in many industrialized countries. European governments are responding by raising…

Idea posted: July 2013

Institutions: Harvard Business School    Stanford Graduate School of Business   

‘Employee happiness’ has been getting a lot of attention in recent years. The evidence is there to show that it is directly-related to business performance; your happy employees are almost…

Idea posted: June 2013

Institutions: Ivey Business School at Western University   

The idea of character has been lost sight of. One reason could be that the educational system and organizations are completely competency focused, or perhaps because character seems an old-fashioned…

Idea posted: June 2013

Institutions: INSEAD   

Only a small number of psychopaths become violent criminals. Others lead outwardly normal lives and appear integrated into society. Strongly attracted to money and power, these ‘psychopaths lite’ often seek…

Idea posted: June 2013

Institutions: Institute for the Future   

The authors say that a qualitative shift is taking place in the ways we work. Their research is based of ongoing studies of the key forces driving change in society,…

Idea posted: June 2013

Institutions: IMD   

How can leaders recognize and manage their psychological preferences and personality traits? This is the question the authors explore in this article. Interviewing over 2,000 international executives attending leadership programs…

Idea posted: June 2013

Institutions: University of California Berkeley Haas School of Business   

In the past research has consistently demonstrated the importance of ‘dominance’ as a personality trait in influential leaders. Understanding this, the authors through their new research found that dominant individuals…