Idea posted: November 2022

Institutions: Duke University Fuqua School of Business    Utrecht University   

When we find ourselves in social situations that are unfamiliar, unsettling, or confusing, our tendency is not to react immediately, but rather to take a moment and think about what…

Idea posted: September 2022

Institutions: Foster School of Business    University of Washington    Yale University    ESSEC Business School   

A manager overreacts to an employee’s minor mistake and yells at the employee in front of his peers. Afterwards, the manager feels some guilt about the outburst for several reasons:…

Idea posted: August 2022

Institutions: Center for Creative Leadership (CCL®)   

Your thoughts and feelings impact how you interpret what is happening around you. You might, for example, receive a vague email from your boss asking for a meeting. For hours,…

Idea posted: November 2021

Institutions: George Washington University School of Business    Villanova University School of Business    University of Minnesota Carlson School of Management    Clemson University Wilbur O. and Ann Powers College of Business    California State University Monterey Bay College of Business   

Collaboration and teamwork are key elements of successful workplaces. Past studies have shown that gratitude—employees being aware and appreciative of the benefits they receive at work—inspires the generous, helpful behaviour…

Idea posted: November 2021

Institutions: Harvard University    The Wharton School of the University of Pennsylvania   

As human beings, we are spectacular at pulling off all the complicated tasks it takes to have a conversation. The one conversation challenge we have not mastered is coordinating the end…

Idea posted: September 2021

Institutions: Kellogg School of Management    Ohio State University Fisher College of Business    Universidad Autónoma de Madrid   

A study based on an exhaustive review of the research related to personalized marketing—marketing that is tailored to the interests or personalities of consumers—dissects the psychological and contextual factors that…

Idea posted: September 2021

Institutions: University of Cambridge Judge Business School   

Repeatedly making decisions for extended periods of time is mentally taxing and leads to what psychologists call ‘decision fatigue’. As a result, the decision makers will revert to default decisions—decisions…

Idea posted: July 2021

Institutions: University of Toronto Rotman School of Management   

What is charisma? Much of past research focuses on the outcomes of charisma and often within the context of leaders in an organizational setting—e.g., charismatic leaders generate emotions that inspire…

Idea posted: July 2021

Institutions: University of Southern California Marshall School of Business    University of Toronto Rotman School of Management   

Research on power in organizations often treats power as unidirectional—how subordinates deal with superiors or how superiors deal with subordinates. Two researchers challenge this static, unidirectional perspective with a new…