Idea posted: August 2013
Institutions: NUS Business School
The ‘nature v. nurture’ debate has been around for centuries, argued over by psychologists, sociologists and the like; the business world has not escaped from it either. Whether leaders are…
READ MORE PIN TO MY IDEAS Idea #189Idea posted: July 2013
Institutions: Rotterdam School of Management, Erasmus University
A growing number of studies in both the field and the laboratory demonstrate that people are imperfect co-operators — they tend to co-operate only if others do so, and a…
READ MORE PIN TO MY IDEAS Idea #185Idea posted: July 2013
Institutions: Rotterdam School of Management, Erasmus University
In making decisions, people are susceptible to the influence of those in their ‘in-group’, who commonly include others of the same age, sex, ethnicity or religion, as well as friends,…
READ MORE PIN TO MY IDEAS Idea #184Idea posted: July 2013
Institutions: Rotterdam School of Management, Erasmus University
Over the past 25 years, use of celebrity endorsement by big-budget advertisers has grown significantly. Despite this, it’s unclear why famous faces should be more effective in advertising than (equally…
READ MORE PIN TO MY IDEAS Idea #183Idea posted: July 2013
Institutions: IESE Business School
There is a hotel in Japan — Houshi Ryokan — that has been run by the same family for approximately 1,300 years. Forty generations have managed to maintain control of…
READ MORE PIN TO MY IDEAS Idea #174Idea posted: July 2013
Institutions: IE Business School
The term “tribalism” was coined by sociologist Michel Maffesoli in the 1980s to explain a shift in Western society from one built around the individual to a world populated by…
READ MORE PIN TO MY IDEAS Idea #172Idea posted: July 2013
Institutions: INSEAD
The story of Nelson Mandela is a remarkable illustration of forgiveness. In the face of fierce opposition from most members of the ANC, Mandela reached out to his former enemies…
READ MORE PIN TO MY IDEAS Idea #170Idea posted: July 2013
Institutions: Columbia Business School Duke University Fuqua School of Business
For many strategic decisions such as product development or market expansion, retailers have access to sophisticated information on which to base these decisions. When it comes to customer service, however,…
READ MORE PIN TO MY IDEAS Idea #169Idea posted: July 2013
Institutions: HEC Paris
Developing deeper awareness of our own prejudices is often cited as the solution to racism. Recent research, however, suggests it’s just the first step. In a pilot study conducted at…
READ MORE PIN TO MY IDEAS Idea #168