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Ideas - Ideas for Leaders

Search Results for Subject 'interpersonal skills':

9 result(s) found
In the Eye of the Beholder-When Eye Contact Fails to Persuade

Idea posted: October 2013

Institutions: University of British Columbia    Harvard Kennedy School    University of Freiburg   

There is a lot of cultural lore about the power of eye contact as an influencing tool. Business leaders, salespeople and many others have long been urged and trained to…

  READ MORE   PIN TO MY IDEAS Idea #248
The Secret of a Good Sales Assistant: Reading Customer Mood

Idea posted: September 2013

Institutions: Saïd Business School, University of Oxford    Franklin and Marshall College    Quinnipac University    Bentley University    Brandeis University   

Imagine rushing into a store to grab a bottle of wine on your way to a dinner party and encountering a salesperson who wants to share their extensive knowledge of…

  READ MORE   PIN TO MY IDEAS Idea #220
Using Anger in Negotiations – Real and Fake

Idea posted: September 2013

Institutions: University of Toronto Rotman School of Management    Wilfrid Laurier University    University of Amsterdam   

Studies have shown that anger can be an effective management technique to spur a response from employees, and equally effective in negotiations to demonstrate toughness, ambitious goals, and resistance to…

  READ MORE   PIN TO MY IDEAS Idea #209
How Formal Mentoring Affects Workplace Networks

Idea posted: August 2013

Institutions: University of California Berkeley Haas School of Business   

Networking has been linked to a number of indicators of individual attainment and success within organizations, including promotions and career satisfaction. But despite its acknowledged importance, little is known about…

  READ MORE   PIN TO MY IDEAS Idea #199
Three Ways to Overcome Your Power Deficit

Idea posted: August 2013

Institutions: IMD   

Have you ever found yourself in the frustrating position of voicing suggestions that for some reason keep going unheard? You are not alone; even the most talented of executives often…

  READ MORE   PIN TO MY IDEAS Idea #192
Maximising Employee Performance

Idea posted: June 2013

Institutions: London Business School   

Based on interviews with more than 50 employees across 12 companies, as well as questionnaire data from more than 200 employees London Business School’s professor, Julian Birkinshaw, along with his…

  READ MORE   PIN TO MY IDEAS Idea #084
Ten Critical Skills for Tomorrow’s Workforce

Idea posted: June 2013

Institutions: Institute for the Future   

The authors say that a qualitative shift is taking place in the ways we work. Their research is based of ongoing studies of the key forces driving change in society,…

  READ MORE   PIN TO MY IDEAS Idea #045
Status in the Team: Extraverts Vs Neurotics

Idea posted: May 2013

Institutions: Rutgers University    UCLA Anderson School of Management   

When it comes to personalities and employment roles, extraverts have traditionally done well, as they tend to express confidence, dominance and enthusiasm easily - all traits typically associated with good-performing…

  READ MORE   PIN TO MY IDEAS Idea #149
Political Correctness Helps Expression in Mixed-Sex Teams

Idea posted: May 2013

Institutions: Cornell University    University of California Berkeley Haas School of Business    Washington University Olin Business School    The Wharton School of the University of Pennsylvania    Vanderbilt University   

In January 2011, a football commentator found himself unceremoniously fired after he made a remark about the appearance of a female match official, and questioned whether another was capable of…

  READ MORE   PIN TO MY IDEAS Idea #147

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