Aligning the personal goals of employees with organizational goals can bring huge benefits but it is not easy. This Idea looks at the benefits of a management model based on the perspective of the employee, which can provide better communication with employees and, as a result, more effective performance from them; and suggests some ways to go about it.
Based on interviews with more than 50 employees across 12 companies, as well as questionnaire data from more than 200 employees London Business School’s professor, Julian Birkinshaw, along with his fellow researchers, say that management should be about “seeing the world through the eyes of the employee.” In other words, it is a manager’s job to enable employees to do their best work, and help them reach their own personal goals while also delivering on the organization’s goals.
This is not necessarily an easy task, and requires a deeper understanding of an employee’s point of view. Their findings shed some light on this, and include the following points:
The best managers are those that look at the world through the eyes of their employees, as this provides the right mindset to structure work carefully, communicate more effectively and push decision-making down to the appropriate level.
Though there are no shortcuts to becoming a good manager, the following three steps can help improve management skills:
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