This working paper investigates why training investments, essential for productivity, often suffer from low participation rates and insufficient worker engagement. It addresses a gap in existing literature by examining how middle managers influence the execution of centrally designed training programs. The study uses detailed administrative data from three large firms in Latin America: an Argentinian […]
Read More… from Middle Management Central to Successful Training
INSEAD’s new global survey of Gen X, Gen Y and Gen Z respondents, focusing on the workplace, technology and leadership, reveals the similarities and differences among today’s young professionals. A collaboration between INSEAD Emerging Markets Institute, Universum and the HEAD foundation, the survey received responses from more than 18,000 professionals and students in 16 countries, […]
Read More… from Three Generations of Young Professionals Reshape the Workplace
Employees can impact a company’s brand equity. A friendly clerk in a store or an effective IT project team that delivers to the satisfaction of the customer are two positive examples. Employees, of course, can also impact a brand’s equity negatively. In the age of social media, for example, companies have had to quickly fire […]
Read More… from How to Build Brand Equity Through Employee Engagement
If you could eavesdrop on your employees’ conversations, what do you think they would be saying about you? Or if you look back over your own career, considering the good and the bad bosses, how would you describe them? ‘Inspirational’, ‘empathic’, ‘open to new ideas’, or ‘controlling’, ‘autocratic’, and ‘micromanaging’? Whatever the answers, there is […]
Read More… from How Seeing Things Employees-Way Builds Performance
In many facets of life, collective energy affects the way things run, positively or negatively. Take schools, for example. They may go through periods of upheaval, in which results and staff/pupil morale are affected, but the desired outcome is (hopefully) positive. Likewise, sporting teams may experience changes in management or captaincy with results that can […]
Read More… from Organizational Energy: May the Force Be With You
This research examined the decisions of executives over whether to continue in their current roles or explore the new opportunities presented by a leading search firm. It found that 52% of the high-level personnel contacted agreed to be candidates for positions outside their company. Does this mean we have become less loyal as employees in […]
Read More… from Should I stay or should I go? The Power of Headhunters
Researchers have long noted that employees will sometimes spontaneously create games as a way of improving their work experience, helping them to not only pass the time but also alleviate the less pleasant aspects of their work. More recently, managers and employers have gotten involved by creating their own games for employees to play in […]
‘Employee happiness’ has been getting a lot of attention in recent years. The evidence is there to show that it is directly-related to business performance; your happy employees are almost certainly going to be more productive than the unhappy ones. Similarly, there has been a lot of research highlighting the factors that can lead to […]
Read More… from How Prosocial Goals Promote Employee Happiness
Based on interviews with more than 50 employees across 12 companies, as well as questionnaire data from more than 200 employees London Business School’s professor, Julian Birkinshaw, along with his fellow researchers, say that management should be about “seeing the world through the eyes of the employee.” In other words, it is a manager’s job […]
A large-scale study by Vlerick Business School, in association with three media partners, De Standaard, La Libre Belgique and NRC Handelsblad, underlines the importance of non-financial rewards to employees. The study, based on a poll of 4,877 people in Flanders, Wallonia and the Netherlands working in 18 different sectors, measured attitudes to salary, bonuses and […]
