Idea posted: March 2022

Institutions: Rotterdam School of Management, Erasmus University   

Building on his own research, and other studies and theories developed by researchers in the field of ethics and morality, RSM professor Muel Kaptein offers a framework that answers the…

Idea posted: October 2015

Institutions: DePaul University Driehaus College of Business    Queens University School of Business    Ball State University Miller College of Business   

Employee victimization continues to be a problem in the workplace. New research reveals how through their job performance victims themselves may be unwittingly motivating their tormentors. In any group, there…

Idea posted: March 2023

Institutions: University of Cambridge Judge Business School    Institute for Management & Innovation at the University of Toronto Mississauga   

The importance of a group’s culture cannot be overstated: generally, the group’s culture defines how members of a group are expected to think, feel, and behave. Because culture is typically…

Idea posted: May 2013

Institutions: IESE Business School   

In high-growth companies, it is a fact that periods of expansion are often punctuated by sudden and severe challenges. Noting the extreme tension between success and failure in businesses today,…

Idea posted: October 2013

Institutions: Tuck School of Business    University of Toronto Rotman School of Management    New York University Stern School of Business    Duke University Fuqua School of Business   

Academic research supports the anecdotal evidence that people value moral standards. And yet, academic research also supports the suggestion that people don’t always seem to act in concert with their…

Idea posted: July 2013

Institutions: HEC Paris   

Economic theory tells us that human capital, i.e. employee ability, is positively linked to productivity and that high performers should be rewarded. Strong financial incentives for performance, however, can carry…

Idea posted: April 2015

Institutions: ESMT European School of Management and Technology    Karlsruhe Institute of Technology   

Research has shown that downsizing will often have a direct negative impact on customer satisfaction, and this negative impact results in a decline in business performance. This causal chain seems…

Idea posted: March 2016

Institutions: ESMT European School of Management and Technology    Ruhr-University of Bochum   

The business literature almost unanimously presents a simple, positive picture of the beneficent effects of corporate social responsibility on customer attitudes toward the corporation. Through a series of four quantitative…

Idea posted: July 2019

Institutions: Aston University Business School    Friedrich Schiller University Jena    University of Alabama Culverhouse College of Business    Rhenania Buchversand Koblenz   

The typical customer referral program offers a monetary reward for customers of a product or service who find other customers to buy that product or service. In most cases, the…