Positive and Negative Drivers of Creativity

Idea posted: November 2013

Institutions: Singapore Management University    Leuphana University Lueneburg    NUS Business School   

Authors:

The complexity and competitiveness of today’s business environment means knowledge of how creativity can be stimulated within organizations has become critical for effective managerial practice. Previous research has confirmed that…

  READ MORE   PIN TO MY IDEAS Idea #266

Frequency Reward Vs Customer Loyalty Programs

Idea posted: November 2013

Institutions: Tuck School of Business    University of Colorado Boulder Leeds School of Business    Cheung Kong Graduate School of Business    University of Pittsburgh Joseph M. Katz Graduate School of Business   

Authors:

There are two basic types of loyalty programs: frequency rewards, through which customers earn points or credits to be redeemed (a free hotel room after so many stays); and customer…

  READ MORE   PIN TO MY IDEAS Idea #265

Music in the Meeting Room: Beethoven’s 9th?

Idea posted: November 2013

Institutions: University of Pretoria Gordon Institute of Business Science   

Authors:

  Music transforms experience … from the humdrum, the everyday, into something else … Music is used in theater, it is used in movies, it is used to ratify revolutions…

  READ MORE   PIN TO MY IDEAS Idea #264

Innovation and External ‘Clusters’ in Emerging Markets

Idea posted: November 2013

Institutions: Maastricht School of Management    United Nation University - Maastricht Economic and Social Research Institute on Innovation and Technology (UNU MERIT)    Tilburg University   

Authors:

A growing body of literature demonstrates the positive impact of regional clusters and networks on innovation. Including links to government agencies and research institutes as well as to similar companies…

  READ MORE   PIN TO MY IDEAS Idea #263

Building Trust: The Role of Stakeholders’ Personal Values

Idea posted: November 2013

Institutions: Fordham University Graduate School of Business    George Washington University School of Business    University of Virginia Darden Business School   

Authors:

The declining level of trust in businesses and corporations, from both customers and employees, is well documented. As companies seek to maintain or rebuild the trust of their stakeholders, they…

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Multichannel Strategies for Better Customer Experience

Idea posted: November 2013

Institutions: Henley Business School   

Authors:

Businesses need to adopt a multichannel mindset when interacting with their customers, because customers use multiple channels and expect relevant, consistent experiences across all of them. This research seeks to…

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Outsider CEOs and Strategic Change

Idea posted: November 2013

Institutions: WHU–Otto Beisheim School of Management    Kellogg School of Management   

Authors:

While the commonly accepted wisdom is that new CEOs from the outside will be in a better position to bring change to an organization, the record indicates otherwise. They often…

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IP Management Strategies for Profiting from Business Model Innovation

Idea posted: November 2013

Institutions: University of St. Gallen   

Authors:

A company’s business model is the ultimate measure by which it is judged, as it expresses the underlying logic of its business. Most importantly, it explains how it creates and…

  READ MORE   PIN TO MY IDEAS Idea #259

Angels, Entrepreneurs and the Dark Side of Trust

Idea posted: November 2013

Institutions: Vlerick Business School    Maastricht University   

Authors:

The importance of trust to individuals and organizational teams is widely acknowledged by scholars. Recent studies, however, have started to explore its darker side in relationships — especially in innovative…

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