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Ideas - Ideas for Leaders
Multichannel Strategies for Better Customer Experience

Idea posted: November 2013

Institutions: Henley Business School   

Businesses need to adopt a multichannel mindset when interacting with their customers, because customers use multiple channels and expect relevant, consistent experiences across all of them. This research seeks to…

  READ MORE   PIN TO MY IDEAS Idea #261
Outsider CEOs and Strategic Change

Idea posted: November 2013

Institutions: WHU–Otto Beisheim School of Management    Kellogg School of Management   

While the commonly accepted wisdom is that new CEOs from the outside will be in a better position to bring change to an organization, the record indicates otherwise. They often…

  READ MORE   PIN TO MY IDEAS Idea #260
IP Management Strategies for Profiting from Business Model Innovation

Idea posted: November 2013

Institutions: University of St. Gallen   

A company’s business model is the ultimate measure by which it is judged, as it expresses the underlying logic of its business. Most importantly, it explains how it creates and…

  READ MORE   PIN TO MY IDEAS Idea #259
Angels, Entrepreneurs and the Dark Side of Trust

Idea posted: November 2013

Institutions: Vlerick Business School    Maastricht University   

The importance of trust to individuals and organizational teams is widely acknowledged by scholars. Recent studies, however, have started to explore its darker side in relationships — especially in innovative…

  READ MORE   PIN TO MY IDEAS Idea #258
The Importance of Sleep for Work

Idea posted: November 2013

Institutions: Center for Creative Leadership (CCL®)   

Executives should stop working at cross-purposes with the brain and get more sleep if they want to function at their best, say researchers from the Center for Creative Leadership. In…

  READ MORE   PIN TO MY IDEAS Idea #257
Age Diversity and Performance: Negative Stereotypes and HR Policies

Idea posted: November 2013

Institutions: University of St. Gallen   

Issues related to diversity in the workplace have been at the forefront of management research in recent years. Numerous studies have highlighted the benefits of, for example, including more women…

  READ MORE   PIN TO MY IDEAS Idea #256
Crowdfunding: How a Slow Process Helps in the Long Run

Idea posted: November 2013

Institutions: Temple University Fox School of Business and Management    University of Minnesota Carlson School of Management    New York University Stern School of Business   

Crowdfunding is becoming an increasingly popular way to raise funding for a new venture or a new cause. Because it is relatively new, academic research on how crowdfunding works, and…

  READ MORE   PIN TO MY IDEAS Idea #255
How Power Mediates the Effects of Social Exclusion

Idea posted: November 2013

Institutions: NUS Business School    Singapore Management University    INSEAD   

Social exclusion has been described as one of the most severe punishments people can mete out to each other. A 2007 report by the UK’s Chartered Institute of Personnel and…

  READ MORE   PIN TO MY IDEAS Idea #254
Health Warnings Can Boost Sales: Regulators Beware

Idea posted: November 2013

Institutions: Tel Aviv University    New York University Stern School of Business    INSEAD   

Marketing messages promising powerful benefits such as enhanced social status in return for smoking a particular brand of cigarettes or sexual potency after taking a ‘cure’ for erectile dysfunction are…

  READ MORE   PIN TO MY IDEAS Idea #253

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