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Ideas - Ideas for Leaders
How a Numbers-Crunching Culture Can Increase Unethical Behaviour

Idea posted: April 2015

Institutions: City University of Hong Kong    University of Toronto Rotman School of Management    Kellogg School of Management   

An investigation into the problems of the 1973 Ford Pinto, a car susceptible to catastrophic explosions when rear-ended, revealed that Ford’s engineers had calculated that the company could save $11…

  READ MORE   PIN TO MY IDEAS Idea #504
How a Marketing Doctrine Overcomes the Flexibility Vs Consistency Conundrum

Idea posted: February 2016

Institutions: IMD    University of Kentucky Gatton College of Business and Economics    Claremont Graduate University Drucker School of Management   

If you’re a national or international company with marketing authority and practices spread across various locations, or if you have a diversified group of products or businesses that call for…

  READ MORE   PIN TO MY IDEAS Idea #584
How a Happy Face Sticker Improves Perception of the Customer Service Experience

Idea posted: May 2017

Institutions: University of the Fraser Valley    University of Toronto Rotman School of Management   

Research has shown that our thoughts and emotions can be subconsciously activated or ‘primed’ by an external stimulus. In three experiments, two researchers reveal that a simple supraliminal prime —…

  READ MORE   PIN TO MY IDEAS Idea #655
How a Daughter Might Shape the CEO

Idea posted: November 2015

Institutions: University of Miami School of Business Administration    China Europe International Business School (CEIBS)   

Parents will naturally have an impact on their children’s values. New research, however, is showing that the opposite is also true: children, and in particular daughters, are impacting their parents’…

  READ MORE   PIN TO MY IDEAS Idea #566
How a Culture of Integrity Boosts the Bottom Line

Idea posted: May 2014

Institutions: Einaudi Institute for Economics and Finance (EIEF)    Kellogg School of Management    University of Chicago Booth School of Business   

The true measure of integrity in a firm is not comforting slogans on the home page of the company website, but how employees feel about whether top management, through its…

  READ MORE   PIN TO MY IDEAS Idea #379
How a CEO’s Attractiveness Can Boost Shareholder Value

Idea posted: January 2016

Institutions: University of Wisconsin Milwaukee Lubar School of Business   

The relation of appearance to success is no longer questioned. Various studies have shown that taller (for men) and more attractive (for both men and women) people reach higher levels…

  READ MORE   PIN TO MY IDEAS Idea #575
How ‘Power Recall’ Is an Effective Technique When Easy

Idea posted: June 2017

Institutions: University of Cologne    INSEAD    Kellogg School of Management    Columbia Business School   

Psychological tools are proving to be very effective in helping people in the workplace gain the right frame of mind in challenging situations. Imagine that you are about to enter…

  READ MORE   PIN TO MY IDEAS Idea #662
Homeworking Beats Outsourcing: a 6 Step Model

Idea posted: May 2013

Institutions: Henley Business School   

In the early 2000s, there was a rush by organizations to outsource and offshore many call centres because of the significant cost savings that could be achieved. But offshoring has…

  READ MORE   PIN TO MY IDEAS Idea #142
Home Working: Does it Work for the Organization?

Idea posted: January 2013

Institutions: Stanford Graduate School of Business   

There has been a large increase in employees working from home in recent years; in the US alone, over 10% of the workforce now report regular home-working. But there is…

  READ MORE   PIN TO MY IDEAS Idea #079

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