Idea posted: July 2014

Institutions: Harvard Business School    Boston College Carroll School of Management   

The most basic business is product-based, involving the manufacturing, assembling and/or delivery of a product. A different type of business, once rare but becoming more and more common, is platform-based,…

Idea posted: September 2022

Institutions: Drucker School of Management    Claremont Graduate University   

Companies once viewed themselves as isolated entities engaged in win-lose battles with opponents for the same set of customers. The technology-driven evolution of business has re-ordered the universe. Today, companies…

Idea posted: June 2023

Institutions: Kellogg School of Management    Northwestern University   

In online question and answer communities, such as the Apple and Google communities of users, or general interest platforms such as Quora, user questions are answered by other users. These…

Idea posted: February 2020

Institutions: KEDGE Business School    University of St. Gallen    Babson College    University of Melbourne, Australia   

Most major firms have online brand communities to reinforce their connections with customers and increase their reputation, brand patronage and customer spending. These online communities offer satisfied customers the ability…

Idea posted: April 2020

Institutions: Boston Consulting Group   

Terms such as ‘volatility’ and ‘disruption’ are often used to describe a world in which competitive advantage is increasingly difficult to maintain. The extent of such volatility and disruption is…

Idea posted: October 2017

Institutions: Vlerick Business School   

The word ‘politics’ has such a negative connotation that being ‘skilled’ at office politics may imply deceit, hypocrisy, and other sundry attributes that one doesn’t advertise on a resume. In…

Idea posted: September 2024

Institutions: University of Utah    David Eccles School of Business; George Mason University    Costello College of Business; University of Pennsylvania   

Promoting your accomplishments is necessary to advance in your career. While self-promotion increases perceptions of competence, it reduces perceptions of warmth and empathy and increases the potential for an overall…

Idea posted: February 2015

Institutions: Carnegie Mellon University    University of Virginia Darden Business School    UCLA Anderson School of Management    University of Miami School of Business Administration    Melbourne Business School-Mt Eliza Executive Education   

Workplace conflicts are, unfortunately, a common and difficult problem for managers. The traditional approach to resolving conflict is to examine the content of the conflict: what are you fighting about,…

Idea posted: July 2013

Institutions: New York University Stern School of Business    University of St. Gallen   

In recent years, the trust afforded to senior management has eroded significantly, particularly for those executives in finance-related positions. The demise of certain companies sent shockwaves across industries; successful covering…