Ideas
Encouraging Employees Who Stay Silent to Give Feedback
Idea posted: March 2015
Institutions: New York University Stern School of Business SIM University
Why do employees choose to stay silent instead of reporting a problem, expressing their differing opinion or offering suggestions? Past research has examined this issue from a variety of perspectives,…
READ MORE PIN TO MY IDEAS Idea #496
Work with Customers to Understand and Shape their Future Needs
Idea posted: March 2015
Institutions: North Carolina State University Poole College of Management University of Wisconsin-Eau Claire
The best companies are forward-looking. They are not only concerned with what customers want to buy today, but what they will want to buy in the future. A company’s ability…
READ MORE PIN TO MY IDEAS Idea #494
Learning from Expatriate Experience After the Return Home
Idea posted: March 2015
Institutions: IESE Business School
Expatriate assignments are great opportunities for employees and managers assigned overseas to not only increase their personal knowledge, but also share knowledge across units. In a study on the knowledge…
READ MORE PIN TO MY IDEAS Idea #493
The Hidden Costs of Working While Sick
Idea posted: March 2015
Institutions: University of North Carolina Kenan-Flagler Business School
An employee’s work usually consists of two types of tasks or behaviours: in-role tasks, which are the tasks required by the job or position; and discretionary behaviours, which are undertaken…
READ MORE PIN TO MY IDEAS Idea #492
Cyber-Attack Catastrophe: Lessons from a Plausible Risk Scenario
Idea posted: February 2015
Institutions: University of Cambridge Judge Business School
The extensive damage caused by computer hackers accessing the confidential information held within a company’s information technology is, unfortunately, well documented. But beyond compromising millions of customers or accessing company…
READ MORE PIN TO MY IDEAS Idea #491
From Charisma to Autonomy: How India’s Generations Rate Leadership Qualities
Idea posted: February 2015
Institutions: Center for Creative Leadership (CCL®)
Three generations of Indians are currently employed in India’s workplaces. The ‘partition generation’ (born 1944-1963, and roughly equivalent to the baby boomers) were born during times of insecurity and instability.…
READ MORE PIN TO MY IDEAS Idea #490
How to Resolve Workplace Conflicts by Addressing Conflict Expression
Idea posted: February 2015
Institutions: Carnegie Mellon University University of Virginia Darden Business School UCLA Anderson School of Management University of Miami School of Business Administration Melbourne Business School-Mt Eliza Executive Education
Workplace conflicts are, unfortunately, a common and difficult problem for managers. The traditional approach to resolving conflict is to examine the content of the conflict: what are you fighting about,…
READ MORE PIN TO MY IDEAS Idea #489
Bullying Bosses: Don’t Just Take It, Fight Back
Idea posted: February 2015
Institutions: Ohio State University Fisher College of Business University of Georgia Terry College of Business Missouri State University Shanghai University of Finance and Economics
Abusive behaviour from bosses, what researchers call ‘downward hostility’, has a negative psychological effect on employees, undermining job satisfaction and the commitment to the employee. Such hostility also causes psychological…
READ MORE PIN TO MY IDEAS Idea #488
Why First-Time Managers Need More Development Support
Idea posted: February 2015
Institutions: Center for Creative Leadership (CCL®) Davidson College
A Center for Creative Leadership (CCL) survey of first-time managers attending its Maximizing Your Leadership Potential (MLP) program offers some insight into the challenges first-time managers face. The 12 top…
READ MORE PIN TO MY IDEAS Idea #487