Idea posted: July 2013
Institutions: HEC Paris
Business environments evolve quickly and constantly, and changes in technologies, demand or regulation often lead to the development of new products and services. But what determines the quality of these…
READ MORE PIN TO MY IDEAS Idea #171Idea posted: July 2013
Institutions: INSEAD
The story of Nelson Mandela is a remarkable illustration of forgiveness. In the face of fierce opposition from most members of the ANC, Mandela reached out to his former enemies…
READ MORE PIN TO MY IDEAS Idea #170Idea posted: July 2013
Institutions: Columbia Business School Duke University Fuqua School of Business
For many strategic decisions such as product development or market expansion, retailers have access to sophisticated information on which to base these decisions. When it comes to customer service, however,…
READ MORE PIN TO MY IDEAS Idea #169Idea posted: July 2013
Institutions: HEC Paris
Developing deeper awareness of our own prejudices is often cited as the solution to racism. Recent research, however, suggests it’s just the first step. In a pilot study conducted at…
READ MORE PIN TO MY IDEAS Idea #168Idea posted: July 2013
Institutions: Maastricht School of Management
The greying of the post-war baby boom generation and increasing life expectancy are threatening the financial sustainability of pensions systems in many industrialized countries. European governments are responding by raising…
READ MORE PIN TO MY IDEAS Idea #166Idea posted: July 2013
Institutions: Rotterdam School of Management, Erasmus University
"The answer is moral leadership, or, more specifically, respectful leadership." One of the goals of leaders is to motivate employees to perform well, work in the collective interest and define themselves…
READ MORE PIN TO MY IDEAS Idea #165Idea posted: July 2013
Institutions: Rotterdam School of Management, Erasmus University
The banking crisis and scandals involving companies such as Enron, Worldcom, Tyco and, more recently, Rupert Murdoch’s News Corporation, have made the need to understand moral behaviour in organizations more…
READ MORE PIN TO MY IDEAS Idea #164Idea posted: July 2013
Institutions: Harvard Business School Stanford Graduate School of Business
‘Employee happiness’ has been getting a lot of attention in recent years. The evidence is there to show that it is directly-related to business performance; your happy employees are almost…
READ MORE PIN TO MY IDEAS Idea #163Idea posted: June 2013
Institutions: Melbourne Business School-Mt Eliza Executive Education
In 2010, the Australian Securities Exchange (ASX) changed its reporting requirements, calling for listed companies to detail their progress against voluntary gender diversity targets. This move on the part of…
READ MORE PIN TO MY IDEAS Idea #162