Idea posted: July 2013

Institutions: Columbia Business School    Duke University Fuqua School of Business   

For many strategic decisions such as product development or market expansion, retailers have access to sophisticated information on which to base these decisions. When it comes to customer service, however,…

Idea posted: July 2013

Institutions: HEC Paris   

Developing deeper awareness of our own prejudices is often cited as the solution to racism. Recent research, however, suggests it’s just the first step. In a pilot study conducted at…

Idea posted: July 2013

Institutions: Maastricht School of Management   

The greying of the post-war baby boom generation and increasing life expectancy are threatening the financial sustainability of pensions systems in many industrialized countries. European governments are responding by raising…

Idea posted: July 2013

Institutions: Rotterdam School of Management, Erasmus University   

"The answer is moral leadership, or, more specifically, respectful  leadership." One of the goals of leaders is to motivate employees to perform well, work in the collective interest and define themselves…

Idea posted: July 2013

Institutions: Rotterdam School of Management, Erasmus University   

The banking crisis and scandals involving companies such as Enron, Worldcom, Tyco and, more recently, Rupert Murdoch’s News Corporation, have made the need to understand moral behaviour in organizations more…

Idea posted: July 2013

Institutions: Harvard Business School    Stanford Graduate School of Business   

‘Employee happiness’ has been getting a lot of attention in recent years. The evidence is there to show that it is directly-related to business performance; your happy employees are almost…

Idea posted: June 2013

Institutions: Melbourne Business School-Mt Eliza Executive Education   

In 2010, the Australian Securities Exchange (ASX) changed its reporting requirements, calling for listed companies to detail their progress against voluntary gender diversity targets. This move on the part of…

Idea posted: June 2013

Institutions: Egon Zehnder International   

Discussing her return to PwC as Chief Financial Officer (CFO) in 2012, Carol Sawdye said she would be spending much of her first year on the job focused on “change…

Idea posted: June 2013

Institutions: Saïd Business School, University of Oxford   

Formal risk management systems now provide the dominant logic for governing an uncertain world and are prevalent in public services as well as private firms. What happens when these systems…