Idea posted: October 2013

Institutions: University of British Columbia    Harvard Kennedy School    University of Freiburg   

There is a lot of cultural lore about the power of eye contact as an influencing tool. Business leaders, salespeople and many others have long been urged and trained to…

Idea posted: October 2013

Institutions: IMD   

In the quest to achieve global efficiency, often companies find themselves faced with a dilemma: how can they manage the various processes needed to run a global organization, yet keep…

Idea posted: October 2013

Institutions: INSEAD    Hong Kong University of Science and Technology   

It is important to draw a distinction between over-confidence and over-optimism in business. The former can be seen as a pejorative term, linked to arrogance and hubris, and the latter…

Idea posted: October 2013

Institutions: Center for Creative Leadership (CCL®)   

Latin America has been enjoying stable growth in recent years. In January 2013, the BBC reported that the region’s economic growth had outstripped that of Europe for the past eight…

Idea posted: October 2013

Institutions: IE Business School    Rouen Business School   

International assignments are generally viewed as a positive thing to do, something to aspire to, and given today’s more globalised world, this kind of experience should hasten your progress up…

Idea posted: October 2013

Institutions: HEC Paris    The Mediterranean Energy Observatory   

Although global investment in renewable energy has grown significantly since the start of this century, it remains below the level needed to meet Kyoto Protocol targets for reducing CO2 emissions,…

Idea posted: October 2013

Institutions: Center for Creative Leadership (CCL®)   

There is no such thing as a stressful job or a stressful boss; in fact, all stress comes down to something called ‘rumination’ — the mental process of thinking over…

Idea posted: October 2013

Institutions: University of St. Gallen    Goethe University Frankfurt    New York University Stern School of Business   

Customers are considered a firm’s most important asset, and acquiring and retaining them is a vital concern for managers. But how exactly do managers make customer management decisions? According to…

Idea posted: October 2013

Institutions: INSEAD   

As ambitious executives seek guidance, and senior executives realise the importance of helping the people who work in their organizations reach their full potential, the practice of leadership coaching and…