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Ideas - Ideas for Leaders
Why Employees Hide Their Knowledge and How to Encourage Sharing

Idea posted: July 2014

Institutions: McMaster University DeGroote School of Business    University of Toronto Rotman School of Management    University of Toronto Scarborough   

While employees are supposed to share their knowledge with other employees for the benefit of the company, employees will often find a reason to keep that knowledge to themselves. Perhaps…

  READ MORE   PIN TO MY IDEAS Idea #420
Why Employees Are Suspicious of Unsolicited Advice

Idea posted: April 2023

Institutions: London Business School    University of Zurich   

One often-overlooked element of an organization’s success is sharing of advice— information with guidance or recommendations. Advice is clearly beneficial to the individuals receiving the advice, who can use it…

  READ MORE   PIN TO MY IDEAS Idea #848
The Conversation, Théodule-Augustin Ribot (1823-1891). (Source: Wikimedia Commons)
The Conversation, Théodule-Augustin Ribot (1823-1891). (Source: Wikimedia Commons)
Why Emotional Intelligence in Business Is Difficult

Idea posted: January 2019

Institutions: RocheMartin Institute    Australian Catholic University    Dublin Institute of Technology   

Although the concept of emotional intelligence (EI) is widely accepted, there is no single accepted way to define EI and measure it in people. One recent metric that has emerged…

  READ MORE   PIN TO MY IDEAS Idea #724
Why Do CEOs Fail? How the Mighty Are Fallen

Idea posted: January 2013

Institutions: IESE Business School    Carlos III University of Madrid   

What are the patterns and signs that relate to how failure at the C-Suite level can be prevented? Well, there is no consensus as to what constitutes ‘failure’, but nevertheless…

  READ MORE   PIN TO MY IDEAS Idea #007
Why Differentiating Rating Scale Labelling is Important

Idea posted: August 2014

Institutions: University of Southern Denmark    University of St. Gallen    Bielefeld University   

Online consumers have come to expect to be able to read customer ratings and reviews as they consider which product or service to buy. On websites such as IMDB, Amazon…

  READ MORE   PIN TO MY IDEAS Idea #431
Why Deception Is Not Always Wrong

Idea posted: December 2024

Institutions: University of Chicago Booth School of Business   

Lying, or any form of deception, is a negative and destructive behavior that is proscribed in organizations—at least theoretically. ReReal-lifeypically complicates theory, and a study from the University of Chicago…

  READ MORE   PIN TO MY IDEAS Idea #903
Why Customers Put Up With Rude Luxury Shop Assistants

Idea posted: December 2016

Institutions: University of British Columbia    Sauder School of Business    Southern Methodist University Edwin L. Cox School of Business   

Any consumer who has entered a high-end luxury shop and been treated with disdain by the sales clerks will understand the meaning of ‘retail rejection’. Many luxury companies are trying…

  READ MORE   PIN TO MY IDEAS Idea #640
Why Cross-functional Teams Need Strong Leaders

Idea posted: November 2020

Institutions: Pan-Atlantic University Lagos Business School   

Previous studies have demonstrated the quality of decisions that emerge from cross-functional teams. Most of these studies focus on the outcome of cross-functional deliberations, but not the deliberation process itself.…

  READ MORE   PIN TO MY IDEAS Idea #778
Why Craft Is Relevant (and Needed) in Today’s Workplace

Idea posted: September 2021

Institutions: University of Cambridge Judge Business School    University College London    Warwick University Business School    University of Victoria Peter B. Gustavson School of Business   

Craft was long seen as a primitive form of work organization rendered obsolete by the Industrial Age. However, the concept of craft is making an energetic resurgence, influencing the making…

  READ MORE   PIN TO MY IDEAS Idea #800

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