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Ideas - Ideas for Leaders
How Supervisors and Co-Workers Stop Anxiety from Hurting Performance

Idea posted: August 2015

Institutions: University of Toronto Rotman School of Management    Hong Kong Polytechnic University   

Workplace anxiety and stress causes work performance to suffer. Previous research shows that performance suffers because of what academics call ‘cognitive interference’: when employees are stressed, they cannot focus on…

  READ MORE   PIN TO MY IDEAS Idea #544
What Companies Learn from Customer Satisfaction Surveys

Idea posted: August 2015

Institutions: University of Michigan Ross School of Business   

How well is your company performing? For many companies, the answer to this question comes through customer satisfaction surveys, which tell companies where they are successfully meeting customer expectations and…

  READ MORE   PIN TO MY IDEAS Idea #543
Reusable Grocery Bags: How Green Customers Help the Environment-and Your Business

Idea posted: August 2015

Institutions: Harvard Business School    Duke University Fuqua School of Business   

When people do good things, they reward themselves. This is the conclusion of a number of previous studies into the psychology of doing good deeds. Two researchers from Harvard Business…

  READ MORE   PIN TO MY IDEAS Idea #542
What Does It Take to Develop Globally Competent Leaders?

Idea posted: August 2015

Institutions: University of North Carolina Kenan-Flagler Business School   

The annual leadership survey conducted by the University of North Carolina’s Kenan-Flagler Business School was focused in 2015 on the development of globally competent leaders. Global competence is required for…

  READ MORE   PIN TO MY IDEAS Idea #541
Mapping Brand Strategy: Balancing Centrality Vs Distinctiveness

Idea posted: August 2015

Institutions: Ivey Business School at Western University   

Companies struggle with two apparently contradictory goals. They want their brands to be central in their category — in other words, the brand of record, similar to the position held…

  READ MORE   PIN TO MY IDEAS Idea #540
Does Character Add to the Success of Transformational Leadership?

Idea posted: August 2015

Institutions: Harvard Kennedy School    Clemson University   

Research has shown the positive impact on transformational leadership on organizational outcomes. Other research has focused on character traits of effective and/or ethical leaders. A new study from Harvard University…

  READ MORE   PIN TO MY IDEAS Idea #539
Tracking Customers Who Leave Without Saying Goodbye

Idea posted: August 2015

Institutions: Columbia Business School    London Business School   

Customers can stop interacting with a company in one of two ways: they inform the company that they are leaving (such as when they cancel a subscription to a magazine)…

  READ MORE   PIN TO MY IDEAS Idea #538
Three Sets of Values that Can Inspire a Culture for Innovation

Idea posted: August 2015

Institutions: ESADE   

Innovation is central to a firm’s survival. In a world of demanding customers, myriad choices, and constant change, a company must build its competitive advantage on its ability to innovate.…

  READ MORE   PIN TO MY IDEAS Idea #537
Deferred Compensation Helps Retain CEOs

Idea posted: August 2015

Institutions: University of Amsterdam    Frankfurt School of Finance & Management   

Theoretically, deferred compensation should keep executives from leaving the firm. One way to defer compensation is through unvested equity pay. After four or five years, the pay is vested. This…

  READ MORE   PIN TO MY IDEAS Idea #536

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