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Ideas - Ideas for Leaders
Reading Group Emotions Is Key to Transformational Leadership

Idea posted: June 2017

Institutions: University of Michigan Ross School of Business    Vanderbilt University Owen Graduate School of Management   

Being aware and attending to the emotions of others is recognized as one of the key skills of today’s transformational leaders — leaders who inspire and engage their people. However,…

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How a Happy Face Sticker Improves Perception of the Customer Service Experience

Idea posted: May 2017

Institutions: University of the Fraser Valley    University of Toronto Rotman School of Management   

Research has shown that our thoughts and emotions can be subconsciously activated or ‘primed’ by an external stimulus. In three experiments, two researchers reveal that a simple supraliminal prime —…

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Why Flat Information Structures Enable Creative Thinking

Idea posted: May 2017

Institutions: University of Toronto Rotman School of Management   

Creativity occurs when pieces of information are put together in novel and useful ways. ‘Information’ here is used broadly, and includes objects, symbols and facts. This broad concept of information…

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Sustainable Manufacturing Part 2: Five Pathways

Idea posted: May 2017

Institutions: University of York The York Management School    Cranfield University School of Management   

In 2015, Coca-Cola Enterprises Great Britain and Cranfield University collaborated to launch a project on ‘Sustainable Manufacturing for the Future.’ The first phase of the project was a roundtable discussion…

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Sustainable Manufacturing Part 1: People, Technology and Collaboration

Idea posted: May 2017

Institutions: University of York The York Management School    Cranfield University School of Management   

Corporate social responsibility (CSR) represented a first step in recognizing that business had a societal role to play that extended beyond simply making a profit. Today, the thinking has evolved…

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What ‘First Impression’ Data Reveals About Customers

Idea posted: May 2017

Institutions: Columbia Business School   

Acquiring customer data at the point of purchase, including from first-time customers, is not new. However, much of that data for first-time customers often focuses on where the customers came…

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Sustainability-driven Hybrid Companies Challenge Business Dogma

Idea posted: May 2017

Institutions: University of Massachusetts, Boston, College of Management    University of Michigan Ross School of Business   

Corporate sustainability has become mainstream. Few companies would argue today – as they argued in the past - that the only responsibility companies have to society is to make a…

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Crisis Communication: Emphasize the Positive

Idea posted: May 2017

Institutions: Rotterdam School of Management, Erasmus University    Durham University   

Some people are motivated by growth goals — goals that reflect aspirations and ambitions. In psychological terms, these people are promotion-oriented. In contrast, prevention-oriented people are motivated by goals that…

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Stewardship Climate Scale Highlights Stewardship Behaviours in Family Firms

Idea posted: May 2017

Institutions: University of Oregon Charles Lundquist College of Business    Saint Louis University John Cook School of Business    University of Mississippi School of Business Administration    Kellogg School of Management   

Stewardship describes the deeply felt commitment of managers and employees to the success of the company above their own individual interests. A stewardship climate is one in which stewardship is…

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