Idea posted: June 2013
Institutions: Columbia Business School
In a typical negotiation process, one of the parties will make an opening or first offer, which is then met by the recipient of that first offer. Prior research has…
READ MORE PIN TO MY IDEAS Idea #153Idea posted: May 2013
Institutions: Henley Business School
In the early 2000s, there was a rush by organizations to outsource and offshore many call centres because of the significant cost savings that could be achieved. But offshoring has…
READ MORE PIN TO MY IDEAS Idea #142Idea posted: March 2013
Institutions: Aston University Business School Texas Christian University Neeley School of Business
Six overarching themes reveal the revolutionary change in the way contemporary selling is conducted: Connectivity: Sales people are using social media more and more to demonstrate connectivity to both their…
READ MORE PIN TO MY IDEAS Idea #112Idea posted: February 2013
Institutions: HEC Paris
Salespeople are a force to be reckoned within organizations. Situated at the interface between companies and customers, they play a key role in business performance. “We don’t talk about it…
READ MORE PIN TO MY IDEAS Idea #101