How People React to the Fairness of Decisions: Trust Makes a Difference

Idea posted: February 2016

Institutions: IE Business School    Columbia Business School    Emory University Goizueta Business School    China Europe International Business School (CEIBS)    Rotterdam School of Management, Erasmus University    Utrecht University   

Authors:

People react differently to decisions based on what they perceive was the fairness of the outcome as well as the fairness of the process — and whether or not they…

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Gaining Influence through Listening

Idea posted: January 2013

Institutions: Columbia Business School    Mercer LLC   

Authors:

Gaining and retaining influence will forever be a vital component of leadership and this Idea shows that listening has a positive association with influence, over and above verbal expression. "We…

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