How to Resolve Workplace Conflicts by Addressing Conflict Expression

Idea posted: February 2015

Institutions: Carnegie Mellon University    University of Virginia Darden Business School    UCLA Anderson School of Management    University of Miami School of Business Administration    Melbourne Business School-Mt Eliza Executive Education   

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Workplace conflicts are, unfortunately, a common and difficult problem for managers. The traditional approach to resolving conflict is to examine the content of the conflict: what are you fighting about,…

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