Idea posted: September 2019

Institutions: University of St. Gallen   

A new study shows how impactful customer contact can be in terms of employee engagement and organizational results. According to the study, contact with customers elicits the feeling in employees…

Idea posted: April 2019

Institutions: Henley Centre for Leadership    Henley Business School    Deutsche Telekom    Detecon International   

New technologies and new attitudes about the role of business in society have rendered obsolete the business models, routines and processes rooted in the industrial world, according to a recent…

Idea posted: January 2019

Institutions: Cornerstone OnDemand    Kellogg School of Management   

While a great deal of attention has been paid to the performance and cost advantages of hiring superstars, less attention is paid to employees at the other end of the…

Idea posted: January 2019

Institutions: Brigham Young University Marriott School of Management    University of Colorado Boulder Leeds School of Business   

New research demonstrates how leadership humility positively influences the performance of a group or organization. Specifically, the research, based on two laboratory studies and one field study, shows that leadership…

Idea posted: June 2018

Institutions: University of Applied Sciences Western Switzerland    Cornell University S.C. Johnson College of Business    Rotterdam School of Management, Erasmus University    University of Notre Dame Mendoza College of Business   

The best middle managers influence and inspire their subordinates to higher levels of performance. Research has shown that the secret to being an inspirational middle manager is behavioural integrity, which…

Idea posted: November 2017

Institutions: Rotterdam School of Management, Erasmus University   

One of the key success factors of an organization is that its executives, managers and employees or staff are able to share with each other best practices and processes, new…

Idea posted: May 2017

Institutions: University of Oregon Charles Lundquist College of Business    Saint Louis University John Cook School of Business    University of Mississippi School of Business Administration    Kellogg School of Management   

Stewardship describes the deeply felt commitment of managers and employees to the success of the company above their own individual interests. A stewardship climate is one in which stewardship is…

Idea posted: May 2017

Institutions: Ashridge Executive Education, Hult International Business School   

People who are considered for positions of leadership have proven their intelligence and competence, have acquired the experience required for the job, and often display a sense of authority and…

Idea posted: May 2017

Institutions: INSEAD   

INSEAD’s new global survey of Gen X, Gen Y and Gen Z respondents, focusing on the workplace, technology and leadership, reveals the similarities and differences among today’s young professionals. A…