The Cost of Rudeness and Incivility at Work

Idea posted: April 2013

Institutions: Thunderbird School of Global Management   

Authors:

"One-half of all employees reported being on the receiving end of rudeness at least once a week — compared to only one-quarter 1998." Christine Pearson of Thunderbird and Christine Porath…

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Vitality, Learning and Sustainable Performance

Idea posted: February 2013

Institutions: Georgetown University McDonough School of Business    University of Michigan Ross School of Business   

Authors:

What makes for sustainable individual and organizational performance? Employees who are thriving - not just satisfied and productive but also engaged in creating the future. The authors found that people…

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