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Despite the Mission Statements, Leaders View Customers as More Important than Employees
Idea posted: February 2024
Institutions: Columbia Business School
Authors:
In the past few decades, corporate attitudes have evolved from a “customer is always right” mindset to the recognition that employees are as vital to the success of a company…
READ MORE PIN TO MY IDEAS Idea #874
Cultural Attitudes About Work May Not Be What You Expect
Idea posted: February 2024
Institutions: Kings College
Authors:
Conducted in waves every five years since 1981, the World Values Survey (WVS) is a global research study exploring values and attitudes in 120 countries (covering nearly 95% of the…
READ MORE PIN TO MY IDEAS Idea #873
Why Followers Make Great Leaders
Idea posted: January 2024
Institutions:
Authors:
One of the dominant assumptions in leadership theory is that some people are meant to lead and others are meant to follow. This assumption is based on the belief that…
READ MORE PIN TO MY IDEAS Idea #872
Why Extraverts Don’t Necessarily Make Good Leaders
Idea posted: January 2024
Institutions: State University of New York At Buffalo School of Management Louisiana State University School of Leadership and Human Resource Development Drexel University Management Department
Authors:
One resilient conclusion from leadership commentators and observers is the connection between extraversion and leadership—that is, extraverted individuals are more likely to become leaders than introverted individuals. Leadership research, however,…
READ MORE PIN TO MY IDEAS Idea #871
“I respect your opinion”: How to Improve the Exchange of Opposing Views
Idea posted: December 2023
Institutions: Harvard Business School Harvard Kennedy School University of British Columbia
Authors:
Individuals engaged in contentious conversations about controversial issues rarely communicate to others in the discussion that they are willing to respectfully consider opposing viewpoints—what social scientists “receptiveness.” One reason may…
READ MORE PIN TO MY IDEAS Idea #870
Enlightened Shareholder Value: Linking CSR and Long-Term Shareholder Value
Idea posted: December 2023
Institutions: University of California, Berkeley New York University and ECGI
Authors:
Discussion of corporate social responsibility is typically framed within the either-or debate on the purpose of a corporation pitting those who believe the purpose of a corporation is to increase…
READ MORE PIN TO MY IDEAS Idea #869
Reward Executives for Environmental and Social Success
Idea posted: December 2023
Institutions: IESE Business School Fowler School of Business Universität Mannheim Graduate School of Business
Authors:
A significantly increasing number of companies—from 3% in 2010 to more than 30% in 2021—are incorporating environmental, social, and governance (ESG) metrics, in their executive compensation plans. The number of…
READ MORE PIN TO MY IDEAS Idea #868
Opinions of Other Managers Guide Middle Management Response to Strategy
Idea posted: November 2023
Institutions: University of St. Gallen Durham University Business School University of St. Andrews School of Management
Authors:
Many people “make sense” of the world through their peers—that is, they seek to better understand events in the world around them by talking with and learning how their peers…
READ MORE PIN TO MY IDEAS Idea #867
Leaders’ Management of Team Emotions Key to Agile Success
Idea posted: November 2023
Institutions: Rotterdam School of Management, Erasmus University Sidra Medicine (Qatar)
Authors:
The agile management approach, which began as a project management approach in the field of software product development, rejects rigid structures and processes in favour of customer-focused incremental processes that…
READ MORE PIN TO MY IDEAS Idea #866