How Checkout Lines Affect Consumer Purchases

Idea posted: July 2013

Institutions: Columbia Business School    Duke University Fuqua School of Business   

Authors:

For many strategic decisions such as product development or market expansion, retailers have access to sophisticated information on which to base these decisions. When it comes to customer service, however,…

  READ MORE   PIN TO MY IDEAS Idea #169

Severe Weather: Moderating Its Impact on Productivity

Idea posted: June 2013

Institutions: Columbia Business School    The Wharton School of the University of Pennsylvania   

Authors:

Does bad weather reduce productivity within factories and other workplaces? This is the question that the latest research from Marcelo Olivares of the Columbia Business School and Gérard Cachon and…

  READ MORE   PIN TO MY IDEAS Idea #154