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Search Results for Author 'Kipfelsberger, Petra':
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How More Customer Contact Creates a More Energetic, Motivated and United Workforce
Idea posted: September 2019
Institutions: University of St. Gallen
Authors:
A new study shows how impactful customer contact can be in terms of employee engagement and organizational results. According to the study, contact with customers elicits the feeling in employees…
READ MORE PIN TO MY IDEAS Idea #751
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