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Search Results for Author 'Pearson, Christine':
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The Cost of Rudeness and Incivility at Work
Idea posted: April 2013
Institutions: Thunderbird School of Global Management
Authors:
"One-half of all employees reported being on the receiving end of rudeness at least once a week — compared to only one-quarter 1998." Christine Pearson of Thunderbird and Christine Porath…
READ MORE PIN TO MY IDEAS Idea #119
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