Idea posted: December 2022

Institutions: LUT School of Business and Management    Ruhr-University of Bochum    University of Mannheim    SDA Bocconi School of Management    University of Houston Bauer College of Business   

Companies that raise prices might expect some unhappiness from customers, especially if the price increase is seen as deliberate profit-taking. The reaction to Marks & Spencer doubling the price of…

Idea posted: November 2022

Institutions: Ludwig-Maximilians-Universität München    University of Pittsburgh Joseph M. Katz Graduate School of Business    Zicklin School of Business Baruch College City University of New York    University of Mannheim   

The business world has increasingly accepted the concept of a corporate purpose that extends beyond profit and shareholder value. More and more companies recognize that their core purpose is to…

Idea posted: November 2022

Institutions: University of Virginia Darden Business School    University of California Berkeley Haas School of Business   

People treat each other differently at work than in non-work settings, and with good reason: they are work colleagues brought together solely to accomplish the work necessary for their jobs.…

Idea posted: November 2022

Institutions: Duke University Fuqua School of Business    Utrecht University   

When we find ourselves in social situations that are unfamiliar, unsettling, or confusing, our tendency is not to react immediately, but rather to take a moment and think about what…

Idea posted: October 2022

Institutions: Université de Lille    University of St. Gallen   

When a company has committed a transgression against one or more of its stakeholders, and wishes to rebuild the stakeholders’ trust and confidence, it engages in ‘moral repair’. For example,…

Idea posted: October 2022

Institutions: The Samuel Dubois Cook Center on Social Equity    Duke University Fuqua School of Business    Duke University   

In 2008, a study led by Prof. Ashleigh Shelby Rosette of Duke showed that for Americans, Whiteness was one of the prototypical attributes of leaders. As a result, Whites, seen…

Idea posted: October 2022

Institutions: Utah State University    Huntsman School of Business    University of Minnesota Carlson School of Management    The Wharton School of the University of Pennsylvania   

The economic, social, and environmental impacts of a spill and pollution (SP) accident can last for years. At the company level, SP accidents will generate negative publicity, damage share price…

Idea posted: September 2022

Institutions: Foster School of Business    University of Washington    Yale University    ESSEC Business School   

A manager overreacts to an employee’s minor mistake and yells at the employee in front of his peers. Afterwards, the manager feels some guilt about the outburst for several reasons:…

Idea posted: September 2022

Institutions: University of Miami    Florida State University    Stony Brook University   

CEOs and corporate leaders come from diverse backgrounds, with a broad range of childhood experiences. While some CEOs were raised in affluent families, with all the privileges and opportunities that…