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Interpersonal Skills Archives - Page 8 of 10 - Ideas for Leaders

Maximising Employee Performance

Based on interviews with more than 50 employees across 12 companies, as well as questionnaire data from more than 200 employees London Business School’s professor, Julian Birkinshaw, along with his fellow researchers, say that management should be about “seeing the world through the eyes of the employee.” In other words, it is a manager’s job […]

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Status in the Team: Extraverts Vs Neurotics

When it comes to personalities and employment roles, extraverts have traditionally done well, as they tend to express confidence, dominance and enthusiasm easily – all traits typically associated with good-performing employees. After all, someone expressing anxiety, emotional volatility and an overall neurotic personality in comparison will hardly make a better employee, right? Not according to […]

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Political Correctness Helps Expression in Mixed-Sex Teams

In January 2011, a football commentator found himself unceremoniously fired after he made a remark about the appearance of a female match official, and questioned whether another was capable of understanding the ‘offside rule.’ Many called his comments sexist and ‘prehistoric.’ However, there were also some people that suggested the commentator’s termination was a result […]

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The Value of Front Line Managers

CEOs are often put under the spotlight, with everything from how they spend their time to their leadership style closely scrutinized. But what about managers and supervisors lower down in organization hierarchies? These are the people that most employees directly work with, yet their ‘value’ is less discussed, which is surprising considering more often than […]

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Business Relationships: Test the Water or Take a Leap of Faith?

There are two basic types of exchanges employed by people when forming new relationships: incremental exchanges and constant exchanges. In the former, we ‘test the water’ and build relationships gradually through incremental steps of commitment; in the latter we take ‘leaps of faith’ in each other and relations gets off to a quick start. So […]

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