Research has identified as non-productive the narcissistic tendencies of a leader, such as a grandiose sense of self-importance and need for constant admiration, that have a negative impact on the organization. In contrast, productive narcissistic tendencies, such as charm and the drive to push through adversity, can have a positive impact. A new study examines […]
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With the pool of workers within traditional working ages (18-64) expected to shrink dramatically, keeping older workers in the workforce longer would help both companies and national economies. Older workers, however, choose to retire rather than taking on even part-time work. Although one reason may be that older workers prefer not to work any more […]
Read More… from Older Workers Are Only Asking for a Little Flexibility
Authentic leadership refers to leaders whose external behaviours and decisions are driven by internal positive values and concern for others. They tend to be self-aware, recognizing their strengths, weaknesses, values and emotions; transparent, presenting their true selves to their followers; and open to unbiased information and the viewpoints of others before making decisions. Previous research […]
Read More… from Authentic Leaders Inspire Creativity, Organizational Citizenship and Performance
Emotional Intelligence is the ability to recognize how emotions can affect your behaviour and thoughts, and the behaviour and thoughts of others, and given this awareness, helps you regulate your emotions. Regulating your emotions is especially important in what psychologists label ‘emotional labour’ — work where employees and professionals have to be able to display […]
Read More… from The Emotional Challenge of Customer Service
In the 21st century interconnected, global, cross-functional, flat-hierarchy, silo-busted world of business, collaboration and teamwork are viewed as one of the foundational pillars of success, at both the organizational level and individual level. Such is the generally accepted wisdom. Even collaboration, however, is not immune to the dangers of ‘too much of a good thing.’ […]
Read More… from Too Much of a Good Thing: Collaborative Overload
Effective performance feedback is a key factor in successfully managing and motivating employees. Companies recognize that what information the employee receives and how frequently can impact the effectiveness of the feedback. One variable not always considered, however, is how the feedback is delivered. Gaming offers some innovative ways to present performance feedback beyond the annual […]
Read More… from Gaming Elements in Performance Feedback Inspires Effort
Women are still a minority in many male-dominated professions, such as engineering and technology, as well as being a minority in leadership positions in most industries. Past studies have shown that women in these industries have a difficult time exerting the same influence in their organizations. One reason often cited is that women don’t appear […]
Read More… from Why Self-Confident Women Have Less Influence than Self-Confident Men
People who are considered for positions of leadership have proven their intelligence and competence, have acquired the experience required for the job, and often display a sense of authority and strength. These attributes might have been sufficient at a time when top-down command-and-control leadership (where the job of followers was for the most part to […]
Read More… from How Emotional Intelligence Leads to Effective ‘Human’ Leaders
INSEAD’s new global survey of Gen X, Gen Y and Gen Z respondents, focusing on the workplace, technology and leadership, reveals the similarities and differences among today’s young professionals. A collaboration between INSEAD Emerging Markets Institute, Universum and the HEAD foundation, the survey received responses from more than 18,000 professionals and students in 16 countries, […]
Read More… from Three Generations of Young Professionals Reshape the Workplace
Job satisfaction is often linked to the quality of the working relationship between an employee and his or her supervisor. A poor relationship can lead to an increase in turnover intention — the desire or intent to leave — and eventually turnover itself: the employee quitting the job, sometimes even in the absence of a […]
Read More… from Bosses Who Treat Women Middle Managers Will Have Happier Frontline Employees