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Interpersonal Skills Archives - Page 4 of 10 - Ideas for Leaders

How to Avoid Task Conflicts Damaging Team Relationships

As team members work on various (team) tasks and project, conflicts can arise over issues such as, for example, how the work should be done, or the best way to achieve results. While solutions can emerge from productive give-and-take, task-related conflicts tend to slide into personal relationship conflicts. This occurs for several reasons. Often, work criticisms […]

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How Political Correctness Increases Creativity in Mixed-Sex Teams

Conventional wisdom has it that diversity helps creativity, in that people in homogenous groups are similar to one another with similar ideas and therefore less divergent thinking occurs. Also most research into group creativity assumes that creativity is unleashed by removing conventional constraints. This research, from Professor Jennifer Chatman of the UC Berkeley Haas School […]

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Public Sector Leadership: Managing ‘Multirational’ Organizations

Public sector organizations are multirational organizations. They do not fall under a single rationality archetype — for example, they are not uniquely political organizations or economic organizations or legal organizations, but rather all of the above. Two researchers from St. Gallen University, Ali Asker Guenduez and Kuno Schedler, build on the social systems theory of […]

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From Charisma to Autonomy: How India’s Generations Rate Leadership Qualities

Three generations of Indians are currently employed in India’s workplaces. The ‘partition generation’ (born 1944-1963, and roughly equivalent to the baby boomers) were born during times of insecurity and instability. As a result, stability is their primary goal in life, one reason they focus on maintaining cultural norms. Their name refers to the partition of […]

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How to Resolve Workplace Conflicts by Addressing Conflict Expression

Workplace conflicts are, unfortunately, a common and difficult problem for managers. The traditional approach to resolving conflict is to examine the content of the conflict: what are you fighting about, and how can we reach some kind of agreement or resolution about this topic? Past research has focused on helping managers effectively manoeuvre this conversation. […]

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Why First-Time Managers Need More Development Support

A Center for Creative Leadership (CCL) survey of first-time managers attending its Maximizing Your Leadership Potential (MLP) program offers some insight into the challenges first-time managers face. The 12 top leadership challenges, according to survey respondents, ranged from doing more with less (mentioned by just 5.4% of respondents), working with a range of employees (14.2%), […]

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Constructive Networking: The Strategies of Players and Purists

Social capital research has established the performance advantages of networking. However, we know surprisingly little about the strategies individuals employ when networking and, in particular, the underlying agency mechanisms involved. Research undertaken at INSEAD has analysed the networking strategies employed by newly promoted professionals at two professional service firms to address two closely related limitations […]

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