While research shows that people generally view CSR activities favourably, the question remains whether that positive attitude changes consumer behaviour. To answer this question, a team of professors from Dartmouth’s Tuck School of Business focused on one specific industry — grocery retailing — and also divided the types of corporate social responsibility in their study […]
Read More… from Do CSR Initiatives Enhance Customer Loyalty?
Procurement risks now include the possibility of someone in the supply chain flouting international labour laws, causing unnecessary damage to the environment or acting in other socially irresponsible ways. These risks are ‘high-impact’. Nike, which faced a storm of protest following sweat-shop scandals in the 1990s, is just one company to have discovered this. Management […]
Read More… from Supply Chain Networks and CSR Sourcing
Companies are making and selling socially responsible products, hoping to benefit from the social conscious of their customers. Previous research on what customers are willing to pay for social responsibility has been mixed — while in many cases, the studies confirm the opportunity for a significant premium, a smaller number of researchers have found little […]
Read More… from Premium Pricing Socially Responsible Products
Intuitively, one might assume that people who have ‘done good things’ and received recognition for their ethical stance would feel encouraged to continue in the same vein. But this research suggests that, when it comes to top business leaders, this simply isn’t the case. The research finds that CEOs with a track record of ‘going […]
Read More… from CSR: Pride Comes Before a Fall
The way companies inform and report on their CSR programs has evolved in recent years, with online channels either complementing or supplanting more traditional offline methods of communication. Blogs, social media, and company websites all come into play, but how successful are companies at actively engaging and interacting with their stakeholders? Recent research outlines the […]
Read More… from How to Communicate CSR Online to Stakeholders
Many customers care about the societal costs of a company’s activities — pollution or depletion of resources, for example — and thus companies have an incentive to pay attention to their impact on society. They want to keep their reputation intact. But what if your company already has a rock-solid reputation? Is there any reason […]
Read More… from CSR – Why Companies Need Activists
Do you want your business to operate sustainable, socially and environmentally friendly practices? Almost every business leader will answer with a “yes”. But if they are allowed to elaborate, most will talk about certain conditions that have to be met: “Yes, as long as these practices do not destroy firm value”, “Yes, as long as […]
Read More… from How Best Behaviour Boosts the Bottom Line
Exploring the relation between information that is presented in corporate accountability reports and future financial performance three professors from the Kellogg School of Management’s Accounting Information and Management Department focused on CSR expenditure figures and the future performance of the disclosing firm. Thomas Lys, professor of accounting information and management at the Kellogg School of […]
Read More… from What Is the Real Value in CSR?
Responsible leadership is a concept that can help link corporate social responsibility (CSR) and performance to actions on the part of policy makers and leaders. In a world where public trust in leaders is low and reputations of firms are often called into question, RL can help bridge the gap between that negative perception and […]
Read More… from The Four Orientations of Responsible Leaders
Recently, faculty from Kenan-Flagler Business School and Robert H. Smith School of Business looked at the relationship between egotistic (or narcissistic) CEOs and firm performance by measuring ego by the size of signatures on yearly SEC filings. They looked at about 400 CEO signatures from the annual SEC filings from companies in the S&P 500, […]
Read More… from Narcissistic CEOs – A Signature for Poor Performance