"One-half of all employees reported being on the receiving end of rudeness at least once a week — compared to only one-quarter 1998." Christine Pearson of Thunderbird and Christine Porath of Georgetown have been researching rudeness and incivility in the workplace for many years, and in 2009 published a book about their research called The […]
Subject: Performance Management
Mars Vs Venus: Gender and Self-Image in the Workplace
What is your view of yourself as a leader, and how does it compare to what those around you think? Recent research shows that when examining their competence as leaders in four key areas (self-confidence, self-management, interpersonal understanding, and behavioural flexibility) both sexes initially rate themselves higher than their peers do. Over time, however, peer […]
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Harnessing Individual and Organization Networks
Finding ways to generate more value from employees and optimize talent is critical for leaders and HR professionals. Organizations could get even more from their investments in talent management if they focused on collaboration. That is why leaders need to be aware of how collaboration takes place among top performers and key experts in their […]
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What Do CEOs Actually Do?
In this idea, faculty from the London School of Economics, the European University Institute, Columbia Business School and Harvard Business School set out to uncover the mystery of what CEOs do all day by collecting information on how they allocate their time between different work activities. By developing a diary recording time allocation over a […]
Vitality, Learning and Sustainable Performance
What makes for sustainable individual and organizational performance? Employees who are thriving – not just satisfied and productive but also engaged in creating the future. The authors found that people who fit this description demonstrated 16% better overall performance, 125% less burnout, 32% more commitment to the organization, and 46% more job satisfaction than their […]
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Global Sales Teams and the Impact of National Culture
Salespeople are a force to be reckoned within organizations. Situated at the interface between companies and customers, they play a key role in business performance. “We don’t talk about it much, especially in France. However, without salespeople, in most cases, there is no business,” says Dominique Rouziès. “They are both ambassadors of their company for […]
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Understanding High-Stakes High-Performers
From the point of view of a decision maker, performance in critical moments matters much more than in other moments. Psychological skills impact that performance, and the pressures faced when making a decision should also be taken into account when analyzing behaviours. To consider whether the ability to ‘rise to the occasion’ varies between individuals, […]
Helping Employees Realize Their Dreams: The Search for Meaning
How can companies help their employees reclaim lost dreams—in both professional and non-professional contexts? Those companies able to do so will go a long way towards addressing some of the problems currently confronting not only their organizations, but society in general. A ‘dream’ can be described as a possibility that a person imagines for his/her […]
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Leadership Dyads: Beauty, Disaster, and the Big Five
In 2003 the Space Shuttle Columbia disintegrated as it attempted to re-enter the Earth’s atmosphere. The disaster was found to have been caused by a piece of foam insulation that had broken away and struck the left wing during launch. Further investigations revealed that some of the NASA engineers had suspected the damage when the […]
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Home Working: Does it Work for the Organization?
There has been a large increase in employees working from home in recent years; in the US alone, over 10% of the workforce now report regular home-working. But there is still a lack of research into such arrangements and the long-term effects they have on an organization. In this Idea, researchers examined the results of […]
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