One resilient conclusion from leadership commentators and observers is the connection between extraversion and leadership—that is, extraverted individuals are more likely to become leaders than introverted individuals. Leadership research, however, continuously calls into question this conclusion. Consistently over time, the results are mixed: some research will show a link between extraversion and leadership, and other […]
Read More… from Why Extraverts Don’t Necessarily Make Good Leaders
One often-overlooked element of an organization’s success is sharing of advice— information with guidance or recommendations. Advice is clearly beneficial to the individuals receiving the advice, who can use it and learn from it, and thus improve their performance; as such, advice is also clearly beneficial to the organization’s performance as whole. Yet many employees […]
Read More… from Why Employees Are Suspicious of Unsolicited Advice
In 2008, a study led by Prof. Ashleigh Shelby Rosette of Duke showed that for Americans, Whiteness was one of the prototypical attributes of leaders. As a result, Whites, seen as more leaderly, were more likely to be promoted or recruited for leadership positions. In 2022, researchers replicated the 2008 research and found that attitudes […]
Collaboration and teamwork are key elements of successful workplaces. Past studies have shown that gratitude—employees being aware and appreciative of the benefits they receive at work—inspires the generous, helpful behaviour toward other employees that underpins effective collaboration and teamwork. However, the pressure-packed, high-paced environment of today’s workplaces leaves little time for employees to contemplate and […]
Read More… from Mindfulness Sparks Collaboration and Teamwork
In general, previous research shows a linear relationship between intelligence and perceived leadership effectiveness, with the line heading steadily northeast (the more intelligent, the higher your actual and perceived leadership capabilities). Intuitively, this would seem to make sense: you need smart people to make the right decisions, to resolve problems or even to gather and inspire […]
While more and more attention is being paid to making work more meaningful, the fact is that for many employees, notably those dealing directly with often-difficult customers, work can take an emotional toll. This emotional toll is reflected in emotional exhaustion and low job satisfaction. Research from Maastricht University shows that mindfulness can help interactive […]
Read More… from How Mindfulness Helps Service Employees Regulate Their Emotions
Employee victimization continues to be a problem in the workplace. New research reveals how through their job performance victims themselves may be unwittingly motivating their tormentors. In any group, there will be different levels of performance: some employees will perform at a high level, some at a low level, and some at an average level. […]
Read More… from When Non-Average Performers Are Targeted by Bullies
Workplace anxiety and stress causes work performance to suffer. Previous research shows that performance suffers because of what academics call ‘cognitive interference’: when employees are stressed, they cannot focus on their tasks and think as clearly as they need to. In this previous research, cognitive interference focuses on tasks that require a high-intensity effort over […]
Read More… from How Supervisors and Co-Workers Stop Anxiety from Hurting Performance
Every organization has finite resources, starting with compensation, budgets and expense accounts, as well as high quality assignments, accounts or customers and even office space. The people who control the allocation of these resources have a great deal of power — and research shows that they use this power to make decisions that are in […]
Read More… from Candid Feedback Keeps Power-holders Accountable
Most people think of themselves as moral and ethical. And yet, major fraud and unethical behaviour is widespread. A team of researchers from the University of North Carolina, University of Washington and University of Arizona studied how people who are otherwise good allow themselves to become involved in increasingly unethical behaviour. “There are a number of […]
Read More… from Ethics and the Slippery Slope: Why Good People Do Bad Things
