Technology-based innovation is crucial for developing new products today. Companies increasingly involve customers in new product development, notably products featuring innovations driven by technology. This involvement, known as Customer Participation (CP), can range from providing ideas in the early stages to acting as co-developers. While CP can strengthen innovation and provide a competitive advantage, it […]
The adoption of new technology by companies and their leaders is often slow. Reasons for this hesitation can range from incentive structures that push managers to favor established technology, as well as the challenges related to learning, coordinating, and funding new technology. Another potential factor slowing the adoption of new technology may be career concerns […]
Emerging technologies from AI to quantum computing and genetic engineering have launched a Fourth Industrial Revolution an era, accelerated by COVID-19, that is transforming the workplace. Through in-depth analyses of 1.3 million job advertisements from 2014 through 2020, a research team from the London School of Economics and Citi Global Data Insights reveal which work […]
Because of new communications technologies, including a proliferation of video-conferencing options over the Internet, many have declared the “death of distance.” Geographical separation of even thousands of miles is no longer a barrier to close collaboration. Collaborators can work together on projects with the same ease and effectiveness whether they are physically located on different […]
The evolving sophistication and scope of automation and AI technology will impact the jobs of individuals at all levels of the organization. For middle managers, automation can threaten to render their jobs obsolete, leading to redundancy and the thinning of middle management ranks. From a more positive perspective, automation can free up middle managers from […]
More than half of American professionals use artificial intelligence (AI) in their jobs, according to research from Washington State University’s Carson College of Business. The research was based on a survey of 1200 full-time professionals from throughout the United States. While 56% of professionals said they used AI in their jobs, that still left a […]
To what extent are we as humans ready to accept decisions made by computers? This was the question at the heart of a study from Michigan State University and Drexel University researchers that examined algorithmic decision-making (ADM) in the context of a job search. ADM, in which machines make predictions, recommendations, and decisions related to […]
While new technology is intended to make work more efficient and effective, it often helps the professionals in a company while increasing the workload and decreasing the autonomy of assistants and other administrative-level or lower-level employees. Finding solutions to address workload issues related to new technology is hampered by three challenges: MIT’s Katherine Kellogg studied […]
Artificial Intelligence is both appreciated and feared: appreciated for the benefits it offers in terms of speed, accuracy and consistency; feared because many believe those benefits can render many human employees obsolete—a fear summarized in the familiar phrase, “Machines will take our jobs.” Studies show that such fears, leading to employee resistance and suspicion, will […]
We expect start-ups and high technology companies in general to be innovators. We know, in contrast, that large incumbents are likely to want to continue to exploit their past innovations rather than venture into new innovations that may cannibalize current products and/or ultimately fail. How do family businesses fit into the innovation picture? A study […]
