As robotics continues to advance, companies are finding more and more opportunities to transfer repetitive and tedious tasks to robots, freeing up their employees to focus more on tasks that can only be performed by humans. One of the challenges of humans and robots working side-by-side (what researchers call human-robot work collaboration or HRWC) is […]
Subject: Stress Management
Why Managers Forgive Ethical Lapses of Tired Employees
It’s not surprising to see people in the workplace tired and depleted. The cognitive consequences of such fatigue — the negative impact on people’s ability to think clearly and make sound decisions — are well documented. This state of ‘ego depletion’, to use the psychologists’ term, is also known to impact ethical decisions. Psychologists argue […]
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Too Much of a Good Thing: Collaborative Overload
In the 21st century interconnected, global, cross-functional, flat-hierarchy, silo-busted world of business, collaboration and teamwork are viewed as one of the foundational pillars of success, at both the organizational level and individual level. Such is the generally accepted wisdom. Even collaboration, however, is not immune to the dangers of ‘too much of a good thing.’ […]
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Crisis Communication: Emphasize the Positive
Some people are motivated by growth goals — goals that reflect aspirations and ambitions. In psychological terms, these people are promotion-oriented. In contrast, prevention-oriented people are motivated by goals that stress responsibility and safety. The word ‘prevention’ is used since their motivation is often framed by something they want to avoid. For example, prevention-oriented people […]
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Corporate Psychopaths: A Menace to Your Organization
Psychopaths are manipulative, bullying, lying and egocentric people without a conscious. They use coercion and intimidation to get what they want, and never have a sliver of remorse for their deceit or the pain that they cause. Some psychopaths become criminals and end in prison. Others, called corporate psychopaths, use lies and intimidation to succeed […]
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The National Economic Impact of Lack of Sleep
People are not sleeping as long or as well as they used to. One third of Americans suffer from insufficient sleep, and sleep habits in many other countries are no better. Insufficient sleep is a public health problem. In the United States, for example, there are clear links between lack of sleep and seven of […]
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How Mindfulness Helps Service Employees Regulate Their Emotions
While more and more attention is being paid to making work more meaningful, the fact is that for many employees, notably those dealing directly with often-difficult customers, work can take an emotional toll. This emotional toll is reflected in emotional exhaustion and low job satisfaction. Research from Maastricht University shows that mindfulness can help interactive […]
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Integrate Your Multiple Social Identities
All of us belong to certain social groups in society. Our ‘social identities’ are based on these groups, which can involve gender, nationality, profession, heritage, political affiliation, hobby or family roles, to name a few. Thus, a person might identify herself as an Italian-American female lawyer, devoted wife and mother, committed Republican and runner. There […]
How The Right Mindset Turns Stress Into a Positive Force
How do you respond to stress? The common wisdom is that stress is debilitating — that is, if you are stressed, you are less effective and productive. However, a series of three studies conducted by a team of researchers led by Yale Ph.D. candidate Alia Crum (now a professor at Stanford) and including current Yale […]
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Why Sleep Matters
It is well known that we are sleeping less than we ever have. To explore the impact of this lack of sleep on performance at work, two researchers from Hult International Business School surveyed more than 1,000 professionals of all hierarchical levels and industries. The researchers, Vicki Culpin and Ayiesha Russell, initially categorized the results […]