"One-half of all employees reported being on the receiving end of rudeness at least once a week — compared to only one-quarter 1998." Christine Pearson of Thunderbird and Christine Porath of Georgetown have been researching rudeness and incivility in the workplace for many years, and in 2009 published a book about their research called The […]
Subject: Stress Management
Vitality, Learning and Sustainable Performance
What makes for sustainable individual and organizational performance? Employees who are thriving – not just satisfied and productive but also engaged in creating the future. The authors found that people who fit this description demonstrated 16% better overall performance, 125% less burnout, 32% more commitment to the organization, and 46% more job satisfaction than their […]
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Understanding High-Stakes High-Performers
From the point of view of a decision maker, performance in critical moments matters much more than in other moments. Psychological skills impact that performance, and the pressures faced when making a decision should also be taken into account when analyzing behaviours. To consider whether the ability to ‘rise to the occasion’ varies between individuals, […]
Strategies for Successful Work/Life Balance
What are the factors that affect the boundaries between your work and personal life? By understanding those individual work/life patterns and preferences, new strategies can be identified and small changes made that can make a person more engaged, more energised and more effective both on and off the job. By gaining a clearer picture of […]