Many people “make sense” of the world through their peers—that is, they seek to better understand events in the world around them by talking with and learning how their peers are responding to the events in question. This occurs when a new corporate strategy is announced by top management that is ambiguous—that is, not clearly […]
Foreign companies can be at a disadvantage when competing against domestic companies strengthened by informal networks developed over years and even lifetimes. In Korea, for example, two types of informal networks play a major role in the success of Korean companies. The first of these networks is the more personal Yongo, which is built on […]
In the annual global MIT/Deloitte survey of executives and managers, 90% of respondents recognized that digital trends would disrupt their industries. Only 44%, however, believed their organizations were prepared for the disruption. Parsing the data in the survey returns, the MIT/Deloitte team were able to divide the companies of respondents into three categories: early-stage, developing, […]
Growing up in an era of stagnating wages and increasing youth unemployment, one could forgive Millennials for being a bit pessimistic. This is not the case, however, according to a global study of Millennials conducted in 2014 and co-sponsored by the INSEAD Emerging Markets Institute, the HEAD Foundation and Universum. The study, which surveyed Millennials […]
Personnel policies are often considered in the context of the individual — policies related to hiring, promoting, and firing individuals, for example. However, personnel policies must operate within the context of the organization as a whole. Thus, for example, the ideal career path within a company seems straightforward. The individual is hired, does continuously well, […]
It is not easy to motivate subsidiaries of multinational companies to create competence that can be useful to other subsidiaries, and for good reason. Developing competence, including know-how and technological expertise for example, takes time and money. Subsidiaries are responsible for maintaining their own bottom lines, so why should they worry about other subsidiaries? Parent […]
In 2013, JPMorgan Chase agreed to pay $20 billion to settle investigations and lawsuits about misrepresentation of the quality of mortgages the bank sold during the housing bubble. They are not the only ones to suffer from a tarnished reputation over the years; unfortunately, financial improprieties and fraud have been common in the 2000s. So […]
Companies can no longer control their communications with their customers. Social media tools have enabled information to be generated from within the marketplace by consumers themselves. This shift of power presents significant challenges for companies that fail to come to terms with it. But for those that do embrace social media, the rewards can be […]
"What makes a good leader?" is one of the most asked and researched questions of the past few decades. Finding a convincing answer is both more important now than ever and more difficult because we live in a world where an increasing amount of information is being produced and communicated. According to Professor Patrick Bolton, […]
It is useful for us to analyse levels of employee engagement in organizations both during and in post-recession environments. Here we can define ‘engagement’ as satisfaction with job and commitment to the organization. It would seem likely that a workforce would be less engaged in their work – as well as less happy overall – […]