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Reputational Risk Archives - Ideas for Leaders

Why Supervisors Are the Keys to Preventing Employee Misconduct

A new study of employee misconduct in the financial services field reveals that supervisors have the most significant impact—negative or positive—on employee misconduct in their firms.  Based on 10 years of data from broker-dealer investment firms, the study by Zachary Kowaleski of University of Notre Dame’s Mendoza College of Business, Andrew Sutherland of the MIT Sloan School […]

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Why Performance Improvements Don’t Lead to Higher Trust

In the UK, Regional mental health trusts provide mental health services. Hospitals, GPs and other ‘’commissioning organizations’, such as crisis centres refer patients to these trusts. The mental health trusts are governed by clinical commissioning groups and regulated by the national Care Quality Commission.  In 2011, the Care Quality Commission imposed 15 requirement notices on […]

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Why Performance Improvements Don’t Lead to Higher Trust

In the UK, Regional mental health trusts provide mental health services. Hospitals, GPs and other ‘’commissioning organizations’, such as crisis centres refer patients to these trusts. The mental health trusts are governed by clinical commissioning groups and regulated by the national Care Quality Commission.  In 2011, the Care Quality Commission imposed 15 requirement notices on […]

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Who’s Influencing Your Stakeholders?

Traditionally, according to Tony Dyson of Tessera Consulting and Kevin Money of Henley Business School, companies and organizations engage in what they call ‘silo communication.” Different parts of the organization communicate with different stakeholders. Thus, for example, the Investor Relations department communicates with the financial community, Government Relations communicates with Government, Media Relations communicates with […]

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Meeting Sustainability Priorities in Competitive Operational Strategies

Company follow different strategies in their quest for competitive advantage. For example, some companies compete on price. Other companies try to differentiate themselves from competitors through their capabilities. Still others draw their competitive advantage from their flexibility and innovation. At the operations level, the strategic direction chosen by the company leads to a set of […]

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Collaborate with Suppliers to Ensure Green Practices in the Supply Chain

Many companies recognize the reputational risk of the environmental reputation of their suppliers. As a result, companies launch green supply chain management (GSCM) initiatives, working with suppliers to ensure that their activities and processes are environmentally friendly. There are two ways for companies to engage with suppliers on environmental issues. One is to monitor their […]

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How Social Movements Spark Corporate Social Responsibility Initiatives

What is the role of social movements in inspiring or sparking corporate social responsibility? To answer this question, Panayiotis Georgallis of the University of Michigan’s Erb Institute for Global Sustainable Enterprise builds on the academic research related to social movements and to corporate social responsibility, which are two distinct fields of research. Social movements are […]

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Beware of Hubris Syndrome! A Leadership Personality Disorder

Most leaders possess typical leadership qualities such as the ability to inspire and persuade, a grand vision, and a controlled fearlessness when taking risks. There is, however, a darker side to many leaders, manifested in character traits such as extreme pride and overconfidence, coupled with a complete contempt for others. These character traits, which can […]

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