The economic, social, and environmental impacts of a spill and pollution (SP) accident can last for years. At the company level, SP accidents will generate negative publicity, damage share price and market values, and hurt the company’s reputation—in addition to potentially costing a company millions of dollars in clean-up costs and other expenses. Between 2015 […]
Subject: Reputational Risk
Are Working Class CEOs Less Worried about Employee Welfare?
CEOs and corporate leaders come from diverse backgrounds, with a broad range of childhood experiences. While some CEOs were raised in affluent families, with all the privileges and opportunities that such an upbringing offers, other CEOs had difficult childhoods marked by poverty and challenging family situations. A team of researchers studying the impact of different […]
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Why Supervisors Are the Keys to Preventing Employee Misconduct
A new study of employee misconduct in the financial services field reveals that supervisors have the most significant impact—negative or positive—on employee misconduct in their firms. Based on 10 years of data from broker-dealer investment firms, the study by Zachary Kowaleski of University of Notre Dame’s Mendoza College of Business, Andrew Sutherland of the MIT Sloan School […]
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Why Performance Improvements Don’t Lead to Higher Trust
In the UK, Regional mental health trusts provide mental health services. Hospitals, GPs and other ‘’commissioning organizations’, such as crisis centres refer patients to these trusts. The mental health trusts are governed by clinical commissioning groups and regulated by the national Care Quality Commission. In 2011, the Care Quality Commission imposed 15 requirement notices on […]
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Why Performance Improvements Don’t Lead to Higher Trust
In the UK, Regional mental health trusts provide mental health services. Hospitals, GPs and other ‘’commissioning organizations’, such as crisis centres refer patients to these trusts. The mental health trusts are governed by clinical commissioning groups and regulated by the national Care Quality Commission. In 2011, the Care Quality Commission imposed 15 requirement notices on […]
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Global CFOs: Facing Growing Data Security Threats
In April 2018, five million records of Saks Fifth Avenue and Lord & Taylor department stores (both owned by Hudson Bay) were compromised. Facebook has been hit twice in 2018, acknowledging that at least 87 million customer records had been hacked in March and another 120 million in June. The pattern of such headline-grabbing security […]
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Who’s Influencing Your Stakeholders?
Traditionally, according to Tony Dyson of Tessera Consulting and Kevin Money of Henley Business School, companies and organizations engage in what they call ‘silo communication.” Different parts of the organization communicate with different stakeholders. Thus, for example, the Investor Relations department communicates with the financial community, Government Relations communicates with Government, Media Relations communicates with […]
Meeting Sustainability Priorities in Competitive Operational Strategies
Company follow different strategies in their quest for competitive advantage. For example, some companies compete on price. Other companies try to differentiate themselves from competitors through their capabilities. Still others draw their competitive advantage from their flexibility and innovation. At the operations level, the strategic direction chosen by the company leads to a set of […]
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Collaborate with Suppliers to Ensure Green Practices in the Supply Chain
Many companies recognize the reputational risk of the environmental reputation of their suppliers. As a result, companies launch green supply chain management (GSCM) initiatives, working with suppliers to ensure that their activities and processes are environmentally friendly. There are two ways for companies to engage with suppliers on environmental issues. One is to monitor their […]
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Effective Risk Management to Secure Change and Growth
Sceptics of enterprise risk management believe that the 2008 financial crisis proves their point: risk management practices do little to prevent risks. Instead, according to these sceptics, focusing on potential risks only leads to a fear of innovation and initiative. Companies stay in their safe zones, becoming sitting ducks for competitors who are not afraid […]
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