CEOs are often put under the spotlight, with everything from how they spend their time to their leadership style closely scrutinized. But what about managers and supervisors lower down in organization hierarchies? These are the people that most employees directly work with, yet their ‘value’ is less discussed, which is surprising considering more often than […]
Subject: Performance Management
Live and Learn: The Innovation Imperative
There is a quote from Mahatma Gandhi that should be in the lexicon of every aspiring business: “Live as if you were to die tomorrow, learn as if you were to live forever”. Yet many firms shy away from innovation. Sticking with what they know, they fail to see the benefit of a lifelong learning […]
The Cost of Rudeness and Incivility at Work
"One-half of all employees reported being on the receiving end of rudeness at least once a week — compared to only one-quarter 1998." Christine Pearson of Thunderbird and Christine Porath of Georgetown have been researching rudeness and incivility in the workplace for many years, and in 2009 published a book about their research called The […]
Mars Vs Venus: Gender and Self-Image in the Workplace
What is your view of yourself as a leader, and how does it compare to what those around you think? Recent research shows that when examining their competence as leaders in four key areas (self-confidence, self-management, interpersonal understanding, and behavioural flexibility) both sexes initially rate themselves higher than their peers do. Over time, however, peer […]
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Harnessing Individual and Organization Networks
Finding ways to generate more value from employees and optimize talent is critical for leaders and HR professionals. Organizations could get even more from their investments in talent management if they focused on collaboration. That is why leaders need to be aware of how collaboration takes place among top performers and key experts in their […]
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What Do CEOs Actually Do?
In this idea, faculty from the London School of Economics, the European University Institute, Columbia Business School and Harvard Business School set out to uncover the mystery of what CEOs do all day by collecting information on how they allocate their time between different work activities. By developing a diary recording time allocation over a […]
Vitality, Learning and Sustainable Performance
What makes for sustainable individual and organizational performance? Employees who are thriving – not just satisfied and productive but also engaged in creating the future. The authors found that people who fit this description demonstrated 16% better overall performance, 125% less burnout, 32% more commitment to the organization, and 46% more job satisfaction than their […]
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Global Sales Teams and the Impact of National Culture
Salespeople are a force to be reckoned within organizations. Situated at the interface between companies and customers, they play a key role in business performance. “We don’t talk about it much, especially in France. However, without salespeople, in most cases, there is no business,” says Dominique Rouziès. “They are both ambassadors of their company for […]
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Understanding High-Stakes High-Performers
From the point of view of a decision maker, performance in critical moments matters much more than in other moments. Psychological skills impact that performance, and the pressures faced when making a decision should also be taken into account when analyzing behaviours. To consider whether the ability to ‘rise to the occasion’ varies between individuals, […]
Helping Employees Realize Their Dreams: The Search for Meaning
How can companies help their employees reclaim lost dreams—in both professional and non-professional contexts? Those companies able to do so will go a long way towards addressing some of the problems currently confronting not only their organizations, but society in general. A ‘dream’ can be described as a possibility that a person imagines for his/her […]
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