Empathy entails making the effort to understand others’ perspectives and emotions, and demonstrating that understanding through care and concern. In the workplace, leadership empathy is manifested through actions ranging from flexible work-at-home options to a concerted effort to create an inclusive environment for workers of all races, genders and sexual orientations. A study from Catalyst, […]
Subject: Leadership
Why Supervisors Are the Keys to Preventing Employee Misconduct
A new study of employee misconduct in the financial services field reveals that supervisors have the most significant impact—negative or positive—on employee misconduct in their firms. Based on 10 years of data from broker-dealer investment firms, the study by Zachary Kowaleski of University of Notre Dame’s Mendoza College of Business, Andrew Sutherland of the MIT Sloan School […]
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Why Craft Is Relevant (and Needed) in Today’s Workplace
Craft was long seen as a primitive form of work organization rendered obsolete by the Industrial Age. However, the concept of craft is making an energetic resurgence, influencing the making of products, services and even decisions. A new paper from a team of researchers led by Jochem Kroezen of the University of Cambridge’s Judge Business […]
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Charisma beyond Leadership: Influence + Affability
What is charisma? Much of past research focuses on the outcomes of charisma and often within the context of leaders in an organizational setting—e.g., charismatic leaders generate emotions that inspire others to follow them. However, leaders are not the only people in our lives who exhibit charisma, argues a team of researchers from the University […]
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The Unique Psychology of Being a Middle Manager
Research on power in organizations often treats power as unidirectional—how subordinates deal with superiors or how superiors deal with subordinates. Two researchers challenge this static, unidirectional perspective with a new theory of power framework built on the concept of a continuum of a sense of power. In their interactions with others, individuals are not always […]
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Persuading with Pitch, Volume and Non-Verbal Cues
Most attempts at persuasion are met by wary resistance. People are naturally suspicious of the motives of persuaders, ready to believe that persuaders will use devious means to achieve their goal of persuasion. Previous research has focused on linguistic cues—that is, the words that persuaders can use to overcome this natural resistance. However, in their […]
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How Leaders’ Origins Influence Their Roles
To become successful leaders, individuals must identify as leaders—that is, they must see themselves as legitimate leaders who have earned the right to be leaders. The path to claiming a leadership identity is varied. For example, some people believe that leadership is part of their personalities. They have always considered themselves as leaders of others, […]
Inspiring Hero or Humble Diplomat? The Core Functions of a Leader
The theory of evolution argues that survival depends on adaptation to the environment. Biological, psychological and behavioural characteristics in living things evolve or emerge in an ongoing battle to survive in a changing environment. Through the prism of evolution, leadership emerged because of the social needs of groups—that is, leadership is necessary for groups to […]
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How Women Leaders Overcome Conflicting Expectations
Women leaders must manage conflicting stereotypical role expectations. Their gender role expectations are centred on what psychologists call communal attributes, such as kindness, empathy and nurturing. At the same time, their leadership role expectations involve agency attributes, such as being aggressive and self-confident. These simultaneous, contradictory expectations often trap women leaders in no-win situations. On […]
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Demand vs. Supply: The Future of Women in Top Leadership
Women continue to be vastly under-represented at the top levels of business, with recent figures in the U.S. indicating that less than 5% of major corporations CEOs are women, and less than 20% of corporate board directors are women. What accounts for this continuing gender disparity? This question, according to University of Virginia professor and […]
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